PartTime Remote Operations & Booking Coordinator

We’re looking for a highly organised, detail‑focused coordinator to manage cleaning bookings and provide weekend operational support (Saturday & Sunday), plus an additional half‑day during the week to meet and liaise with the Operations Manager.

You’ll manage cleaning bookings end‑to‑end — allocating cleaners, confirming client appointments, tracking payments, updating systems, and ensuring every job runs smoothly. You’ll be the central point of communication between clients, cleaners, recruitment, and management.

• Allocate cleaners and arrange backup cover
• Confirm schedules and communicate with clients and cleaners
• Monitor payments and booking status
• Manage changes, cancellations, and last‑minute replacements
• Track daily job progress and resolve issues
• Maintain accurate records in CRM/scheduling systems

• Strong organisation, time management, and communication skills
• High attention to detail and accuracy
• Ability to manage multiple bookings and priorities
• Calm, proactive problem‑solving approach
• Comfortable using CRM systems, Outlook, Excel, Whats App, and phone
• Excellent written and verbal communication skills — clear, professional, and confident across Whats App, email, and phone
• Minimum 3 years’ experience in administration, operations, scheduling, or coordination
• Strong organisational and time‑management skills with the ability to manage and prioritise multiple bookings
• High attention to detail with proven data accuracy and experience using CRM/scheduling systems
  , Outlook, and Excel
• Reliable laptop, stable internet, quiet workspace, and the ability to work independently (experience in cleaning, recruitment, logistics, or service operations is advantageous)