Remote Scheduling & Admin Coordinator

We’re looking for a Remote
Scheduling & Admin Coordinator to oversee cleaner allocations, client communications, and operational administration. You’ll ensure bookings run smoothly and records are kept accurate.

Key Responsibilities

Assign cleaners and backup staff to jobs

Confirm schedules with clients and cleaners

Monitor payments and update internal systems

Manage booking changes, cancellations, and urgent replacements

Track job progress and document outcomes, feedback, and complaints

Support recruitment coordination and onboarding of new cleaners

What You’ll Bring

Excellent organisational and scheduling skills

Strong written and verbal communication

High attention to detail and accuracy

Confidence in managing multiple priorities

Proactive problem-solving approach

Ability to work independently in a remote environment

Minimum of 3 years’ experience in administrative, scheduling, or operations roles

Experience using CRM or scheduling tools

Proficient in Microsoft Office

Comfortable with Whats App and phone communication

Reliable laptop, internet, and quiet home workspace

Outstanding communication skills (both written and verbal)