Order Administrator; Remote

About the Opportunity

Job Type: Full-time, Permanent

One of our clients is looking for a highly organised Remote Order Administrator to join their growing operations team. This fully remote role is ideal for someone with strong administrative skills who enjoys accuracy, process-driven work, and supporting customers in a fast-paced environment.

You’ll be responsible for managing customer orders from initial processing through to fulfilment, ensuring accuracy, efficiency, and excellent service throughout.

• Process customer orders accurately within CRM / ERP systems
• Verify pricing, quantities, delivery details, and product information
• Liaise with sales, logistics, warehouse, and finance teams
• Track order progress and provide customer updates
• Manage amendments, cancellations, and returns
• Maintain accurate digital records and documentation
• Support invoicing and basic order-related finance admin
• Ensure work meets internal SLAs and service standards

Requirements

• Previous experience in order processing, sales support, operations administration, or customer service
• Strong attention to detail and high levels of accuracy
• Confident using CRM, ERP, or order management systems
• Proficiency in Microsoft Office (particularly Excel and Outlook)
• Comfortable working independently in a remote environment
• Strong written and verbal communication skills
• Reliable home office setup and stable internet connection
• Experience in e-commerce, distribution, manufacturing, or supply chain
• Familiarity with SAP, Oracle, Salesforce, or similar systems
• Experience working with KPIs or order volume targets
• Exposure to remote team environments

• Fully remote UK-based role
• Structured onboarding and training
• Supportive remote team culture
• Career progression into Senior Order Administrator / Operations Coordinator / Sales Support roles
• Long-term stability and development opportunities