Administrative Services Assistant

Title:
Training Data Analyst (aka ASA of Compliance)

Department: Tennessee Corrections Institute (TCI), Training Division

Job Overview: Join our dynamic team as an Administrative Services Assistant of Compliance (aka Training Data Analyst), where you will play a crucial role in ensuring the training compliance of correctional officers across Tennessee. This position demands a meticulous and analytical professional capable of managing data, auditing training records, and providing executive support.

Responsibilities:

• Utilize the TCI Learning Management System (LMS) to mine and analyze data, ensuring all officers meet state-required training standards.
• Conduct audits of customer-submitted information for accuracy and completeness, ensuring compliance with state minimum training requirements.
• Assist in managing projects related to staff training and development, coordinating closely with the Training Division.
• Perform quality assurance checks to maintain high standards in training delivery and documentation.
• Monitor and report on staff development, including tracking hours of self-development activities.
• Produce detailed reports and analyses related to training compliance and effectiveness.
• Monitor, report on, and track trends in quality assurance measures within the LMS to ensure continuous improvement and compliance.
• Create and implement new quality assurance measures to effectively assess and report on the success of specialized and major training events.

Qualifications:

• Bachelor's degree in Business Administration, Data Analysis, Criminal Justice, or a related field is preferred.
• Proven experience in data analysis, project management, and administrative support.
• Strong proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Excellent organizational and time management skills to meet strict deadlines.
• Superior communication and interpersonal skills to effectively collaborate with internal and external stakeholders.
• Previous experience working in a compliance role within a regulatory or training environment is highly advantageous.

Job Type: Full Time

Expected Hours: 40 per week

Benefits: Flexible schedule

Schedule: 8-hour shift

Location Preferences:

• Candidates should ideally be within commuting distance of Nashville, TN, Jackson, TN, or Clinton, TN.

Work Location:

• This position offers a mix of remote work and on-site responsibilities. The incumbent may need to report in person to designated locations as required.

Agency Home Office: Nashville, Tennessee

Onboarding Requirements to Complete Upon Acceptance

Onboarding Requirements

Please complete the following verification with Accurate/Info Cubic upon candidate's selection.

TN Combined Counties & Statewide Search

• Address History Locator
• National Criminal Record Search
• Sex Offender Registry
• Criminal County & Statewide Search - 7 year search, based on residential address history
• Criminal Federal Search - 7 year search, based on residential address history
• Global Watch
• AKAs - Search current name and all additional names

Please review the comments section of this requisition for any additional background check requirements.
Type Category Qualification Description Competency Required Skills Others Administative Assistant Advanced (7-9 Years) Yes Skills Others Correspondence - Email Advanced (7-9 Years) Yes Skills Others Correspondence - General Advanced (7-9 Years) Yes Skills Others Customer Service Advanced (7-9 Years) Yes Skills Others Customer Service Skills Advanced (7-9 Years) Yes Skills Others Data Entry Advanced (7-9 Years) Yes Skills Others Emailing Advanced (7-9 Years) Yes Skills Others Figures Advanced (7-9 Years) Yes Skills Others Filing Proficient (4-6 Years) No Software Others Microsoft Excel Advanced (7-9 Years) Yes Software Others Microsoft PowerPoint Proficient (4-6 Years) Yes Software Others Microsoft Word Proficient (4-6 Years) Yes Skills Others Printing and Copying Proficient (4-6 Years) Yes Skills Others Proofreading/Editing Advanced (7-9 Years) Yes Skills Others Scheduling Proficient (4-6 Years) No Skills Others Typing Advanced (7-9 Years) Yes Skills Others Verbal Communication Advanced (7-9 Years) Yes