Operations Admin Assistant

We are currently looking for part time admin support within our Operations Team. This is a busy and varied role, with day to day support to the Director of Operations and oversight of HR admin tasks alongside this will be supporting the wider Operations team.

Hybrid - Home working with 1-2 days per week at Cheltenham office

£23,532
* per annum

21 hours per week (open to flexible working patterns)

Permanent

March 2, 2026

A Bit

About Us:

Well Child, based in Cheltenham, is the national charity for seriously ill children and their families. Through a range of practical and emotional support, training, and information programmes, Well Child gives children and young people with complex medical needs the best chance to thrive, at home.

What we are looking for:

We are currently looking for part time admin support within our Operations Team. This is a busy and varied role, with day to day support to the Director of Operations and oversight of HR admin tasks alongside this will be supporting the wider Operations team. Previous administration experience is preferred but this doesn’t necessarily need to be in HR although that would be advantageous.
What is important is that you have excellent IT and administration skills, are able to plan, prioritise and organise your work and have good attention to detail. Being approachable, flexible with excellent communication skills alongside an empathetic customer focussed approach would also fit in well this role.

What you will do:

Provide broad operational and HR support across the organisation, assisting the Director of Operations with governance administration, Trustee coordination, meeting preparation, staff communications and project work; and the HR Manager with all recruitment processes, onboarding, DBS and right to work checks, employee records, training schedules and general HR queries. In addition, you will assist with IT asset tracking, policy updates, general office support and monthly
reporting.

About You:

• Experience of working in a busy and varied administrative support role.
• Experience of supporting senior leadership teams, HR and or Trustee’s (desirable).
• Strong organisational skills and attention to detail.
• Ability to work as part of a team and use own initiative.
• Excellent communication and relationship-building abilities.
• Ability to manage multiple projects and deadlines.
• Understanding of the confidential nature of using data & GDPR.
• Able to quickly assimilate and interpret information accurately.
• Proficiency with Microsoft Office; experience with CRM’s such as Raiser’s Edge is a plus.
• Ability to collaborate with other teams across the organisation.
• A desire and commitment to provide the best possible service.

What we can offer:

• Competitive starting salary of £23,532 (pro rata). Salary band – £23,532 – £26,592*
• 23 days holiday on appointment rising to 27 days plus 8 bank holidays (often additional 3 days during Christmas office closure).
• Stakeholder Pension Scheme from appointment at 5% employer.
• Employee Assistance Programme.
• TOIL for out of hours work.

Other:

This is permanent role based from our Cheltenham office – we operate a hybrid home working/ office working policy. There will also be some travel to meetings and events required that fall outside of normal working hours.

At Well Child, we celebrate diversity and recognise the value it brings to our organisation. We believe that diverse perspectives lead to innovation, creativity, and better decision-making. As such, we match charity needs with skills and experience of candidates and actively seek candidates from various backgrounds irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We are committed to fostering an inclusive workplace and take pride in ensuring that everyone feels welcome, respected, and empowered.

Safer Recruitment:

Well Child is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The…