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Customer Support Associate - Work From Home
Remote / Online - Candidates ideally in
Osseo, Hennepin County, Minnesota, 55369, USA
Listed on 2026-02-05
Osseo, Hennepin County, Minnesota, 55369, USA
Listing for:
Sana
Full Time, Remote/Work from Home
position Listed on 2026-02-05
Job specializations:
-
Administrative/Clerical
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / $26.44 per hour / Medical, dental & vision / 401k / PTO / WFH stipend - As a Customer Support Associate at Sana, you will:
Provide accurate assistance to support the administrative needs of Brokers and Admins across phone and email;
Assist with the administrative side of onboarding and system needs for new and renewing Sana plans;
Address and resolve complaints or problems, such as billing discrepancies and coverage denials;
Assist brokers and plan administrators with navigating their online portal, accessing digital resources, and resolving administrative, technical, and legal issues;
Maintain detailed records of client interactions, inquiries, complaints, and resolutions.
Position Requirements
10+ Years
work experience
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