Clerical Assistant

Position: Clerical Assistant 3
THE POSITION

Do you want your clerical work to support a team that focuses on ensuring workplace safety, health, and compliance with regulations that protect workers and prevent workplace injuries and hazards? Apply for this Clerical Assistant 3 role with our Bureau of Occupational & Industrial Safety, Certification Accreditation and Licensing Clerical Team. We work with public safety officials in an engaging, inclusive, and growing environment to ensure public safety in the workplace.

Be part of something bigger than yourself and make your clerical work make a difference with us!

DESCRIPTION OF WORK

In this position, you will provide clerical and office support for the bureau's six program areas. Each one handles important processes and situations that have a direct impact on the daily lives and health of all people in Pennsylvania. This includes asbestos, lead, bedding & upholstery, stuffed toys, private employment licensing, Uniform Construction Code, boiler certification, and more!

With our team, you will:

* Review and process applications submitted bureau program areas.

* Process invoice payments and research bureau databases to verify the correct accounts with the payment stubs received from Central Collections.

* Respond to customer inquiries received via phone calls and emails, providing guidance to the public and information related to their licenses with our division.

* Support and assist other staff as needed in all six program areas of the bureau.

* Assist the general public and inspectors with resolving invoice problems, address changes, certificate requests, scheduling inspections, and other office routine processes.

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

* Full-time employment

* Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.

* Telework:
You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time.

Additional details may be provided during the interview.

* Salary:
In some cases, the starting salary may be non-negotiable.

* You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

* One year as a Clerical Assistant 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or

* One year of moderately complex clerical experience; or

* An equivalent combination of experience and training.

Other Requirements:

* You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency.

* You must be able to perform essential job functions.

Commonwealth employees who wish to use their seniority rights must apply to the internal posting for their seniority rights to be considered.

How to Apply:

* Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).

* If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.

* Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.

* Failure to comply with the above application requirements may eliminate you from consideration for this position.

Veterans:

* Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to (Use the "Apply for this Job" box below). and click on Veterans.

Telecommunications Relay Service (TRS):

* 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not…