Administrative Assistant, UVA Continuum Home Health

This job family coordinates, integrates and administers a range of diverse administrative or staff functions. Jobs in this group are typically responsible for managing the daily operations and administrative functions of university departments, and include office management, scheduling, and coordination of activities across departments. UVA Administrative staff support strategic goals and ensure smooth university operations.

These roles are responsible for providing administrative services to the organizations schools/units/leadership. Activities may include preparing documents of varying complexity, managing the collection, recording, sorting and filing of data/information, preparing reports, making travel arrangements, arranging appointments/meetings, responding to inquiries.

ROLE DETAILS

The Home Health Administrative Assistant serves as the first point of contact for patients, families, referral sources, and internal staff on a daily basis. This person plays a critical role in ensuring smooth daily operations by providing front-desk reception, administrative coordination and clerical support to members of the Continuum team. The individual in this role helps maintain an organized, welcoming and compliant office environment that supports high-quality patient care in the home setting.

KEY ROLE RESPONSIBILTIES

Front Desk & Communication

• Serve as the primary point of contact for incoming phone calls, visitors, and general inquiries
• Greet patients, families, vendors, and staff in a professional and welcoming manner
• Route calls and messages appropriately to clinical, scheduling, intake, billing, or leadership teams
• Maintain professionalism and confidentiality when handling sensitive patient information

Administrative & Office Support

• Provide general administrative support to home health leadership and office staff
• Assist with document management, including scanning, faxing, mailing, and electronic filing
• Maintain organized records in accordance with HIPAA and agency policies
• Support preparation of packets, forms, and materials for clinicians and patients

Operational Support

• Assist with tracking office supplies and coordinating reorders as needed
• Support orientation logistics for new staff (badges, office access, forms, etc.), as assigned
• Coordinates meetings, trainings, or office communications
• Serve as a liaison between field staff and office-based teams when appropriate

Data & Systems Support

• Enter and update basic information in electronic systems (e.g., EHR, scheduling, shared drives)
• Assist with reports, logs, or spreadsheets as requested
• Ensure accuracy and completeness of administrative data

ROLE OVERVIEW

Individual contributors who provide support to an organization, often in direct service, operational, technical or administrative functions. Spends majority of time in the delivery of support services or activities, typically under supervision. Opportunities for progression outside this career stream are typically limited without additional education or significant training and experience.

Fully competent and productive individual contributor. Works under moderate supervision. Problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures. Makes minor adjustments to working methods. Communicates information that requires explanation or interpretation.

MINIMUM REQUIREMENTS:

Education:

High School Diploma or equivalent required.

Experience:

1+ year of relevant experience required.

Licensure:
None.

PHYSICAL DEMANDS:

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

ABOUT UVA CONTINUUM HOME HEALTH AND HOME INFUSION

Navigating Healthcare Together. Making a Difference One Visit at a Time.

UVA Continuum Home Health Care , part of UVA Health , has been proudly serving Central Virginia communities for over 30 years. We're more than a home care agency-we're a dedicated team helping patients regain independence and improve their quality of life. From newborns to seniors, we provide a comprehensive range of services, including skilled nursing, physical and occupational therapy, speech-language pathology, medical social work, home health aides, home infusion therapy, and specialized nutritional support.

As a part of the UVA Population Health department , and aligned with the UVA Pharmacy,we are an academic home health agency committed to excellence, innovation, and lifelong learning. We provide home-based services across Charlottesville and the surrounding counties-Albemarle, Augusta, Rockingham, Harrisonburg, Staunton, Waynesboro, Nelson, Buckingham, Fluvanna, Louisa, Orange, Madison, Greene, and Culpeper. In addition, we offer advanced home infusion and nutritional support throughout the state .

Why join UVA Continuum?

• Collaborate with a skilled, mission-driven care team

• Enjoy the autonomy and flexibility of in-home care

• Access the stability and resources of a…