Administrative Assistant, UVA Continuum Home Health

ROLE DETAILS

The Home Health Administrative Assistant serves as the first point of contact for patients, families, referral sources, and internal staff on a daily basis. This person plays a critical role in ensuring smooth daily operations by providing front-desk reception, administrative coordination and clerical support to members of the Continuum team. The individual in this role helps maintain an organized, welcoming and compliant office environment that supports high-quality patient care in the home setting.

Front Desk & Communication

• Serve as the primary point of contact for incoming phone calls, visitors, and general inquiries
• Greet patients, families, vendors, and staff in a professional and welcoming manner
• Route calls and messages appropriately to clinical, scheduling, intake, billing, or leadership teams
• Maintain professionalism and confidentiality when handling sensitive patient information

Administrative & Office Support

• Provide general administrative support to home health leadership and office staff
• Assist with document management, including scanning, faxing, mailing, and electronic filing
• Maintain organized records in accordance with HIPAA and agency policies
• Support preparation of packets, forms, and materials for clinicians and patients

Operational Support

• Assist with tracking office supplies and coordinating reorders as needed
• Support orientation logistics for new staff (badges, office access, forms, etc.), as assigned
• Coordinates meetings, trainings, or office communications
• Serve as a liaison between field staff and office-based teams when appropriate

Data & Systems Support

• Enter and update basic information in electronic systems (e.g., EHR, scheduling, shared drives)
• Assist with reports, logs, or spreadsheets as requested
• Ensure accuracy and completeness of administrative data

Individual contributors who provide support to an organization, often in direct service, operational, technical or administrative functions. Spends majority of time in the delivery of support services or activities, typically under supervision. Opportunities for progression outside this career stream are typically limited without additional education or significant training and experience.

Fully competent and productive individual contributor. Works under moderate supervision. Problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures. Makes minor adjustments to working methods. Communicates information that requires explanation or interpretation.

Education: High School Diploma or equivalent required.

Experience: 1+ year of relevant experience required.

Licensure: None.

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

Navigating Healthcare Together. Making a Difference One Visit at a Time.

UVA Continuum Home Health Care, part of UVA Health, has been proudly serving Central Virginia communities for over 30 years. We provide a comprehensive range of services, including skilled nursing, physical and occupational therapy, speech-language pathology, medical social work, home health aides, home infusion therapy, and specialized nutritional support. As a part of the UVA Population Health department, and aligned with the UVA Pharmacy, we are an academic home health agency committed to excellence, innovation, and lifelong learning.

We provide home-based services across Charlottesville and the surrounding counties. We also offer advanced home infusion and nutritional support throughout the state.

• Collaborate with a skilled, mission-driven care team
• Enjoy the autonomy and flexibility of in-home care
• Access the stability and resources of a nationally recognized academic health system
• Build a meaningful career with real work-life balance

UVA Health is Magnet recognized, Medicare certified, and accredited by The Joint Commission. Apply today at (Use the "Apply for this Job" box below). or connect with us at .

The starting base rate for this role is $24.00 hourly. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.

• Comprehensive Benefits Package:
  Medical, Dental, and Vision Insurance
• Paid Time Off, Long-term and Short-term Disability, Retirement Savings
• Health Saving Plans, and Flexible Spending Accounts
• Certification and education support
• Generous Paid Time Off

UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. We are committed to equality of opportunity in employment. The University of Virginia is an equal opportunity employer.