Divisional Scheduler, Administrative Nursing Support Cardiology

Divisional Scheduler, Administrative Nursing Support Cardiology

Location: Wake Forest Baptist Medical Center – Nursing Med Surg, 5 Reynolds CT Surgery, Winston‑Salem, NC

Status: Full‑time

Schedule: Monday‑Friday, 40 hours per week. Generally normal business hours.

Pay Range: $20.40 – $30.60 per hour

Provides administrative support and project leadership for compliance, scheduling, and operational efficiency within a large nursing division. Serves as the key departmental point of contact for nurse managers and staff regarding scheduling needs, revisions, and obstacles.

• Supervise and coordinate various personnel functions, including monitoring and assessing departmental schedules, balancing, swaps and BTO requests.
• Review and revise schedules to optimize staff efficiency and unit coverage, anticipating multiple workflows.
• Utilize Clair Via scheduling module and email for scheduling and documentation purposes.
• Follow divisional policies and procedures to assure scheduling accuracy.
• Coordinate staffing coverage and flow of information by communicating promptly with internal and external sources.
• Prepare detailed analysis of staffing and census levels for individual units to identify shift‑by‑shift and week‑to‑week trends, justify additional staffing requests, and report key indicators.
• Maintain budgetary metrics in multiple spreadsheet systems for units and the division.
• Support regulatory compliance needs for surveying bodies such as the Joint Commission and CMS, including medication refrigerator log monitoring, corridor cleanliness, and completion of safety walks.
• Assist in the development and implementation of methods to improve unit efficiency and customer service.
• Coordinate events for units and the division as assigned.
• Serve as a courteous, prompt contact for staff and leadership.

• Understanding of inpatient nursing needs.
• Proficient in Microsoft Excel, Word, PowerPoint.
• Professional handling of exposure to confidential/sensitive information.
• Ability to multitask and remain positive in demanding situations.
• Knowledge of purchasing and inventory control.
• Ability to develop and maintain professional, service‑oriented relationships with staff, management, co‑workers, and supervisors.
• Bachelor’s degree preferred; or equivalent combination of education and/or experience.
• Strong background in computer spreadsheet systems.

Office and clinical areas (not a clinical role). Possible hybrid remote work during high schedule volume times.

• Standing, walking, sitting, bending, reaching with arms, finger & hand dexterity, talking, hearing, seeing.
• Possible lifting: 20 lbs. maximum, 50 lbs. maximum, 100 lbs. maximum.

• Paid Time Off programs.
• Health and welfare benefits: medical, dental, vision, life, short‑ and long‑term disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.
• Competitive compensation and incentive pay for select positions.

All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Discrimination and retaliation are prohibited.