Office Manager

Overview

Wanna Join the Adventure? We’re looking for an Office Manager to own the day-to-day operations and employee experience of our San Francisco office. You’ll be the on-site point person who keeps the office running smoothly (space, vendors, onboarding, office programs, and facilities) and you’ll partner closely with People, IT, Finance, and team leaders to create a welcoming, high-performing workplace.

This is a hands-on role for someone who’s equal parts hospitality-minded, operationally rigorous, and proactive
: you spot issues before they become problems and you love building repeatable systems.

• Workplace Experience & Culture - Maintain a positive, productive office environment: comfort, noise, aesthetics, supplies, shared space norms, seating plans, etc. + Overseeing workspace management: making workspace adjustments to accommodate team growth.
• Manage office perks and amenities: own the daily lunch catering program and manage snack and beverage stock, and ensure tidy, functional, welcoming common spaces.
• Planning and organizing events, team-building activities, and celebrations; coordinating office events, outings, holiday parties, launch parties, and other morale-boosting activities while gathering employee feedback.
• Be part of the organization of Loftsite + support the team offsites.
• Onboarding & New Hire
  
  Experience:
  
  manage swag/welcome kits and first-day logistics so new hires feel expected and supported.
• Providing office tours: introduce new hires to key areas and explain office policies, local “how we work here” orientation and Loft culture.
• Helping with first-week logistics: ensure new hires know where to check in, meet their team, Buddies and understand office culture during their 90 day action plan.

• Travel and Loft Loft Management - Assist in coordinating employee travel and logistics between offices and for remote work.
• Booking reservations of our apartments: manage reservations for Loft stays, ensuring the schedule is up-to-date to avoid overlapping bookings.
• Housekeeping coordination: schedule cleaning services between guest stays, ensuring a clean and welcoming space.
• Managing inventory of amenities: keep track of provided amenities (e.g., toiletries, linens, coffee, snacks) and restock as needed.

• Facilities & Vendors Management - Coordinating office maintenance, repairs, and cleaning services: working with property managers, repair technicians, and cleaning services to ensure the office remains in top condition.
• Managing relationships with vendors: negotiating contracts and ensuring timely payments; handling service complaints and resolving vendor-related issues.
• Budget/Finance:
  Maintaining records of office-related spending and identifying cost-saving opportunities without sacrificing quality.
• Documentation & Communication - Documenting policies and procedures in Confluence: maintain and update Confluence pages with office policies, workplace guidelines, and key resources for employees.
• Support lightweight internal comms as needed (e.g., posting monthly birthdays, monthly anniversaries, uploading All Hands slides and sharing a short recap, leading monthly Standup Coffee).

• 3+ years experience in office management, workplace experience, facilities coordination, or operations in a fast-paced environment.
• Event planning experience and a hospitality mindset.
• Strong vendor management skills (quality control, escalation, contract basics).
• Reliable, proactive, and calm under pressure.
• Ability to lift/carry office supplies and handle light physical tasks as needed.

• Experience supporting hybrid workplaces and building “office playbooks”.
• Familiarity with ticketing/task tools, Slack workflows etc.
• Prior experience managing corporate housing or short-stay apartments.
• Comfortable owning budgets, invoices, and operational tracking.

• 100% company-paid medical, dental, and vision insurance option for employees and dependents
• Flexible Time Off policy for vacation and sick
• 401(k) plan and equity options
• Daily catered lunches and snacks
• International exposure to our team in France
• Fully paid parental leave; 14 weeks for birthing parents and 10 weeks for…