Administrator, Healthcare Administration, Administrative​/Clerical

Overview

To provide comprehensive administrative support and to manage and co-ordinate the administrative and ancillary support function, ensuring the most efficient and effective use of resources. The post holder will have line management responsibility for the administration, clerical and support staff, and will be responsible for the coordination of the validation of all reports coming into the service in regards to data quality and data completeness.

The post holder will be responsible for the assurance of meeting all local and national targets, flagging up any issues that may come to light. Ensuring all systems and processes are adequate and effective in ensuring all service users are received, treated and discharge from service within nationally and locally agreed time frames.

+ Ensure all service users are greeted into the clinic setting in a patient focused manner ensuring excellent customer service. + Ensure systems are in place to ensure all patient that Do Not Attend are appropriately followed up or discharges according to clinical advice. + Ensure the implementation of and adherence to relevant Trust policies and procedures.

• Provide administrative support and coordinate the administrative and ancillary support function to maximise resource use.
• Line manage administration, clerical and support staff.
• Coordinate validation of all service reports for data quality and completeness.
• Ensure systems and processes enable service users to be received, treated and discharged within agreed time frames.
• Greet service users in a patient-focused manner and deliver excellent customer service.
• Ensure Do Not Attend follow-up and discharges occur according to clinical advice.
• Implement and adhere to relevant Trust policies and procedures.

• All positions within the Trust are subject to satisfactory pre-employment checks (see NHS Employers for details).
• The Trust mandates DBS Update Service for post holders who require a DBS; enrolment is required and to be maintained throughout employment (£16 per year).

• We are committed to ensuring our workforce reflects diverse communities and to removing barriers to employment for BAME, Disabled and LGBT+ communities. Informal chats about the recruitment process are welcome.
• The Home Office and visa sponsorship information is provided for applicants requiring skilled worker sponsorship; sponsorship eligibility is checked at offer stage.

Greater Manchester Mental Health Foundation Trust employs over 7000 staff and delivers services from more than 120 locations, including inpatient and community-based mental health care across Greater Manchester, the north west of England and beyond.

• 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
• Excellent pension
• Cycle to work scheme
• Salary sacrifice car scheme
• Wellbeing programme
• Blue Light Card Discounts
• fuel Genie Fuel Cards (for applicable roles)