Claims Assistant

We're currently seeking candidates with an administrative background in insurance, legal, or financial services for a Claims Administration Assistant role based in Leeds . This is an excellent opportunity to join a leading insurer , offering strong potential for career development and progression. The role is offered on a hybrid working basis , with four days in the office and one day working from home .

Key responsibilities Manage administrative tasks, including claims record keeping and manual processing to support claims adjusters. Liaise with brokers and service providers via phone and email to build relationships and resolve claims queries . Maintain accurate claims diaries and ensure timely closure of claims. Update the Solicitors and Adjusters Database , recording third-party instructions. Prepare Claims Experience reports and Bordereaux , compiling data from core systems.

Extract and interpret claims information to ensure regulatory compliance . Support performance monitoring by refining team reports . Assist with ad-hoc projects and general administrative duties .

Skills & experience Previous experience in insurance , financial services , or legal environments is desirable . Strong written and verbal communication skills . Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook). Keen to study towards CII qualifications (fully company-funded ). Able to run reports from in-house systems. Excellent administrative and organisational skills .