Clinic Administrator | University Hospitals NHS Foundation Trust

Overview

An exciting opportunity has arisen for a Clinic Administrator to join our Emmeline Centre team. You will play a crucial role in managing the patients pathway booking. Your primary responsibility will be to ensure that all Clinics are fully utilised by collaborating closely with both Administrative and Clinical Teams.

• To deliver and maintain a professional administrative and reception service across all of Hearing Services to all its users, patients, relatives and colleagues.
• Work closely with the clinicians, Clinic Coordinator and Directorate Support Manager, and to maximize capacity and reduce outpatient waiting lists.
• Maintain high standards of patient care and service delivery for all users, including patients, relatives, and colleagues.

• Proactive and Resilient:
  Able to work well under pressure in a fast-paced and demanding environment.
• Experience:
  
  Knowledgeable about the patient pathway and Outpatient Service, with relevant experience in a similar role.
• Communication and Organisational
  
  Skills:
  
  Exhibits excellent communication skills and organisational abilities, with a keen attention to detail.

This role offers the chance to make a significant impact on patient care and service efficiency within the Emmeline Centre. You will be part of a dedicated team committed to providing top-quality care and support to our patients and their families.

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke’s Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people – patients, staff and partners. CUH’s values – Together - Safe, Kind, Excellent – are at the heart of patient care, defining the way all staff work and behave.

The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people’s age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have:

• applied for a Graduate visa
• or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment
• or the Trust has agreed that they will Sponsor you as a Skilled Worker and you will complete your studies within 3 months of the anticipated start date of employment

As per Home Office guidelines, please be aware that, unfortunately, the Trust is unable to offer sponsorship for this particular position.

The advert will close at midnight on the 25th January 2026.

Interviews are due to be held on the 9th February 2026.

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from…