People Operations Generalist

TLDR:

We’re hiring a People Operations Generalist to ensure our San Francisco office is a productive, welcoming, and well-run environment while also supporting and scaling core People Operations. You’ll own the day-to-day office experience, coordinate events and onboarding logistics, and partner closely with our Head of People to build and improve People programs and policies (performance, engagement, feedback, and internal documentation).

This role is ideal for someone who thrives in fast-paced environments, loves creating order from chaos, and takes pride in delivering an excellent employee experience.

• 3+ years of experience in HR / People Operations

• High attention to detail, strong follow-through, and reliable execution

• Ability to manage multiple moving requests and respond quickly in a fast-paced environment

• Familiar with HR tools (Rippling preferred; Ashby, Pulley a plus) and strong data accuracy habits

• Can create repeatable workflows and improve existing processes

• Responsive, empathetic, solution-oriented, and professional in communication

• Excellent judgment handling sensitive employee information

• Team-first, eager to learn, and comfortable building from scratch as the People function evolves

• Able to support review cycles, engagement surveys, and employee programs with strong execution and continuous improvement

• Own onboarding logistics for new hires (merch, laptops/equipment shipping, office setup)

• Partner with Head of People to build, improve, and document People policies and programs (performance cycles, engagement, feedback)

• Maintain clear internal documentation and employee-facing communications to reduce confusion and increase alignment

• Support People systems and workflows (Rippling and related tools like Ashby, Pulley, etc.) with accuracy and care

• Help streamline, document, and improve recurring People + ops processes

• Plan and execute team events and external events that strengthen culture and community

• Increase participation and drive consistently positive event feedback

• Support employee wellbeing and benefits operations as we scale

• Create a high-touch, thoughtful office environment that makes people feel supported and excited to come in

• Own the daily SF office experience: ensure the office is stocked, organized, functional, and welcoming

• Manage office vendors and building relationships (supplies, maintenance, services, etc.)

• Proactively handle recurring needs (Instacart orders, restocking, equipment organization, basic office upkeep)

• Coordinate and execute facilities improvements and projects (e.g., shelving, room repurposing, IT equipment organization)

• Track and manage office budgets and spend, ensuring strong cost awareness and clear reporting

• Experience in office management, workplace operations, People Ops, or an operations-heavy role at a startup

• You’ve run events, managed vendors, and improved operational systems end-to-end

• You’re comfortable owning work independently and making good judgment calls with lightweight direction

• Competitive salary and equity grant. We have a standard four year vesting schedule with one year cliff

• We give 4 weeks off total and we want you to use them! This is on top of federal holidays 🇺🇸🎉

• Platinum level medical, vision, and dental insurance with 99% employer-paid premiums for employees and coverage for eligible dependents

• 401(k) retirement savings and investing plan

• $100 monthly gym stipend

• Computer, monitor, and home office setup reimbursement. We will get you what you need to do your best work!

• We pay for relocation if you're not local but willing to move to the San Francisco office!

• The salary range is 115k-140k base for this role.