Senior Business Operations Assistant

Senior Business Operations Assistant at Somerset Council

Join to apply for the Senior Business Operations Assistant role at Somerset Council.

You will be working 22.5 hours per week in a hybrid arrangement based at Bridgwater House or Express Park, Bridgwater, alongside business support and operational colleagues in Children’s Social Care.

• Database monitoring and updating
• Taking telephone calls
• Monitoring and responding to email requests
• Arranging transport
• Sending out letters and reports
• Arranging and minuting meetings
• Liaising with professionals from other agencies

• Passionate about improving the lives of vulnerable children and young people living in Somerset
• Warm, friendly, non‑judgemental manner to help families feel comfortable; calm and kind in difficult situations and conversations
• Experience working in an office environment
• Knowledge of Microsoft 365 (Word, Teams, Excel) and comfortable using databases
• Ability to deal with changing and competing deadlines and priorities
• Educated to GCSE Grade 4 (C) or above standard in English and Maths

We’re proud to be here for the people of Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve. We welcome applications from a diverse range of backgrounds and experiences to enrich our team.

• Flexible working arrangements, including working from home
• Generous annual leave allowance, with the opportunity to purchase additional leave
• Staff discounts in gyms
• Employee Assistance and a variety of employee wellbeing services
• Auto enrolment onto a generous Pension Scheme and optional pension enhancement through an Additional Voluntary Contribution scheme
• A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings
• My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more

The salary for this role is £15,315 - £15,804 per annum.

For an informal chat about the role, contact Clare Dowden at  or

When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment.

This role requires a basic check via the Disclosure procedure.

• Entry level
• Part‑time
• Administrative
• Government Administration