Scheduler Dispatch Specialist
Oakland, Alameda County, California, 94616, USA
Listed on 2026-01-27
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Administrative/Clerical
Office Administrator/ Coordinator, Virtual Assistant/ Remote Admin
Benefits
- 401(k)
- Competitive salary
- Health insurance
- Home office stipend
- Opportunity for advancement
- Training & development
Scheduler & Dispatch Specialist
Company: ASF Clean Team
Location:
Remote / Hybrid – California Residents Only Bay Area familiarity required On-Site Requirement:
Twice per month Office
Location:
Oakland, CA
Employment Type:
Seasonal & Full-Time, At-Will, Non-Exempt (Hourly)
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About ASF Clean TeamASF Clean Team is a woman-owned, California-based exterior maintenance company providing professional window cleaning, gutter services, pressure washing, and related services to residential and commercial clients throughout the San Francisco Bay Area. We operate with a strong focus on safety, operational excellence, and full compliance with California labor laws.
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Why Work With Us- Established & Trusted Company serving residential, commercial, and government clients
- Structured Operations & Clear Expectations
- Supportive Leadership & Team Culture
- Opportunities for Growth & Advancement
- Compliance-Focused Workplace (labor, safety, and payroll standards)
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Position OverviewASF Clean Team is seeking an experienced Scheduler & Dispatch Specialist to manage daily and weekly field schedules for our operations teams. This role is primarily remote, with required in-person attendance twice per month for training, operational alignment, and collaboration.
The Scheduler plays a critical role in job routing, technician coordination, customer communication, and ensuring efficient, compliant daily operations across the Bay Area.
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Key Responsibilities- Build, manage, and adjust daily and weekly schedules for field technicians
- Dispatch crews and make real-time schedule changes as needed
- Optimize routing using Bay Area geography, traffic, and job density
- Communicate confirmations, delays, reschedules, and updates to customers
- Track job status, completions, go-backs, and follow-ups
- Provide crews with job details, notes, safety instructions, and access requirements
- Coordinate with Operations Management to reduce overtime and improve efficiency
- Ensure scheduling practices align with California meal/rest break and overtime laws
- Maintain accurate documentation in scheduling and CRM systems
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Required Qualifications- Minimum 5 years of experience in scheduling, dispatching, or service coordination
- Strong working knowledge of San Francisco Bay Area geography and routes
- Experience using scheduling or CRM systems (Jobber, Housecall Pro, Service Titan, or similar)
- Excellent verbal and written communication skills
- Highly organized, detail-oriented, and able to work independently
- Comfortable managing multiple priorities in a fast-paced environment
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Preferred Qualifications- Experience in home services or field service industries (window cleaning, pressure washing, exterior maintenance)
- Prior experience working in a remote or hybrid role
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Work Expectations & Compliance- At-Will Employment:
Employment may be terminated at any time by either party, with or without cause, consistent with California law - Non-Exempt Position:
Eligible for overtime in accordance with California law - Safety-First Mindset:
Adherence to company and regulatory safety policies - Professionalism & Reliability:
Punctuality, responsiveness, and accountability are required - Monitoring Disclosure:
Company-issued or approved systems may include monitoring software for work-related compliance, consistent with California law
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Schedule- Monday–Friday
- Occasional weekends based on workload
- Full-time hours with overtime as required
- Schedule adjustments may be necessary to meet operational or public works requirements
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Compensation & Benefits- Hourly Rate: $22–$26+ per hour (DOE)
- Overtime paid per California law
- 401(k) Retirement Plan (via ADP)
- Medical Insurance (50% employer-paid)
- Paid Sick Leave: 48 hours per year 2026
- Paid safety and professional training
- Remote Work Stipend:
Internet and computer stipend provided - On-site training required for hybrid role
- Career advancement opportunities
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Remote / Hybrid Equipment Requirements- Reliable high-speed internet
- Personal computer capable of supporting scheduling and CRM software
- Dual monitors recommended
- ASF Clean Team does not provide home-office equipment
- All necessary equipment will be provided when working on-site
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Professional ReferencesApplicants must provide at least two professional references from prior supervisors or managers. References will be verified as part of the hiring process.
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How to ApplyEmail the following to Resume & Two professional references
Incomplete applications may experience processing delays.
Flexible work from home options available.
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