Operations Control Centre Coordinator

Better places, thriving communities.

Operations Control Centre (OCC) Immigration Services - Glenavy Business Park, BT67 0LT
(Junction 9 just off the M1)

Full‑time | 4 on 4 off (2 days, 2 nights)

Salary: £30,997 (OT also available)

Looking for a role where your coordination skills genuinely matter? Join our Operations Control Centre, supporting essential Home Office immigration services. As an OCC Coordinator, you'll help plan and manage secure UK and international movements, keeping people, crews and operations running safely and smoothly. This is a fast‑paced, problem‑solving role where every shift is different. If you're organised, calm under pressure and enjoy working in a team, this could be the ideal next step in your career.

• Plan and manage daily routes and schedules
• Handle urgent, time‑critical requests
• Allocate vehicles and staff efficiently
• Communicate with crews, internal teams and partner organisations
• Monitor real‑time operations and vehicle locations
• Record updates accurately using in‑house systems
• Support the wider OCC team to ensure smooth, safe delivery of services

• Strong communicator with good teamwork skills
• Highly organised and adaptable
• Confident using IT systems (full training provided)
• Good UK/world geography knowledge (or keen to learn)
• Calm under pressure and able to prioritise
• Attention to detail and proactive mindset
• Must be eligible for Home Office Security Clearance

• Competitive salary
• 42‑hour week on a 4 on / 4 off shift pattern (2 days, 2 nights)
• Pension & life insurance
• Cycle to Work Scheme
• Generous holiday allowance
• Free on‑site parking
• Uniform provided
• Employee Share Scheme
• Flexible benefits platform
• Virtual GP services
• Full training and ongoing support provided
• Modern, newly built office with great facilities

If you want a meaningful role where your decisions have real impact, Apply Now and join a team that keeps vital national operations moving.

We have a virtual GP on hand for you and members of your household, so you can get expert advice by video or phone without leaving home. We also offer a Salary Finance scheme that lets you access 50% of earned pay before payday for a small fee, plus competitive loans.

Through our flexible lifestyle benefits platform, Choices, you can purchase up to five extra days’s holiday each year, buy critical illness insurance, seek dental treatment, or purchase technology products at an affordable cost. You also gain high‑street discounts via our MiDeals platform, a cycle‑to‑work scheme, up to four times your salary life cover, enhanced pension contributions, a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan.

Our awards programme recognises hard work with Mitie Stars and cash prizes each month. At year’s end, there is a chance to win a top prize of £10,000.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments during the recruitment process, please let us know by emailing us.

Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, serving clients ranging from banking and critical government sites to hospitals and schools.