Personal Assistant to East Anglia Area Directors

Job Description

We have an exciting opportunity for a talented and proactive individual to work as part of the team supporting the two Environment Agency Area Directors in East Anglia.

• Diary and email management.
• Tracking of actions.
• Preparing meetings, both in person and virtual formats.
• Hotel and travel arrangements.
• Key system and process administration.
• Handling enquiries and requests.
• Responding to incidents as part of the incident management team.
• Facilitating working with senior leaders, colleagues and partners from our own and external organisations.
• Collaborating closely with two other Personal Assistants and the wider Executive Support Office, including the Business Manager and Executive Co‑ordination Managers.

• Experience of providing excellent customer service, primarily as a Personal Assistant or in a similar role.
• Ability to build and sustain working relationships with colleagues from across the organisation.
• Confidence with Data Protection and handling sensitive business and personal information.
• Highly organised, able to manage yourself and your own workload effectively.
• Strong written and spoken communication skills, capable of acting as an initial point of contact and filtering information accurately, efficiently and in a timely manner.
• Self‑motivated, capable of working unsupervised and equally comfortable working as part of a wider team.
• Driving licence not essential but helpful for travel to other offices and rural sites.

This role is advertised as full‑time (37 hours per week) but part‑time (minimum 3 days per week, including Thursdays and Fridays) will be considered. Preferred location: one of our Area offices – Brampton (Huntingdon), Ely, Norwich or Ipswich. Flexible working arrangements are available and the role may involve working from home and occasional travel across East Anglia.

We offer a fantastic benefits package including an attractive salary, flexible working, 25 days annual leave and an award‑winning Pension Fund.

In East Anglia we want to create a diverse workplace where people are respected, valued and listened to. We are committed to building a workforce that reflects the communities we serve. We welcome flexible working patterns for all vacancies and have a Guaranteed Interview Policy to support those with a disability.

Interviews are planned to be held face to face on Monday 2nd March. If you have any questions please contact Graham Verrier via: graham.verri Please see the candidate pack for more details and a link to our capability dictionary.

The Environment Agency is a Non‑Departmental Public Body. Artificial intelligence can be a useful tool to support your application; however, all examples and statements provided must be truthful and taken from your own experience. Plagiarism will result in withdrawal of the application or disciplinary action. We comply with the Civil Service Careers website guidance on the use of artificial intelligence.