Rockstar Virtual Executive; Assistant Community Manager Focus

Rockstar Virtual Executive (Assistant Community Manager Focus)

A Beaverton, OR-based company is looking for a Rockstar Virtual Employee to handle Assistant Community Manager functions

• Inquiries via email, phone, and system portals (e.g., TSQ);
  Maintains a professional tone and ensures timely, accurate, and empathetic communication across all channels
• Deadline Management & Task Prioritization:
  Effectively organizes and manages time to meet multiple, often competing deadlines.;
  Uses planning tools and proactive communication to ensure deliverables are completed on schedule.
• Client Issue Resolution & Problem Solving:
  Applies critical thinking and resourcefulness to resolve client concerns efficiently.;
  Collaborates cross-functionally when needed to ensure client satisfaction and issue closure.
• Other tasks as required

The phone time for this role is 75%-100%.

• Excellent English verbal and written communication
• Strategic thinker
• Writing and documentation skills
• Must be able to prioritize work
• Courteous and friendly
• Organized and has great attention to detail and quality assurance
• Ability to build trust
• Ability to work independently and manage multiple priorities
• Other skills as required

Licensed OS

• 5 MBPS or higher Internet (hardwired / not WIFI). If you don’t have 5 MBPS then you must agree to if selected.
• Private and quiet dedicated home office area
• Modern computer and operating system
• Back-ups in case of power or Telco interruptions
• Good headset and webcam (Preferably noise-canceling headset)