Claims Assistant

We're currently seeking candidates with an administrative background in insurance, legal, or financial services for a Claims Administration Assistant role based in Leeds.

This is an excellent opportunity to join a leading insurer, offering strong potential for career development and progression.

The role is offered on a hybrid working basis, with four days in the office and one day working from home.

Key responsibilities

• Manage administrative tasks, including claims record keeping and manual processing to support claims adjusters.

• Liaise with brokers and service providers via phone and email to build relationships and resolve claims queries.

• Maintain accurate claims diaries and ensure timely closure of claims.

• Update the Solicitors and Adjusters Database, recording third-party instructions.

• PrepareClaims Experience reports and Bordereaux, compiling data from core systems.

• Extract and interpret claims information to ensure regulatory compliance.

• Support performance monitoring by refining team reports.

• Assist with ad-hoc projects and general administrative duties.

Skills & experience

• Previous experience in insurance, financial services, or legal environments is desirable.

• Strong written and verbal communication skills.

• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).

• Keen to study towards CII qualifications (fully company-funded).

• Able to run reports from in-house systems.

• Excellent administrative and organisational skills.