Facilities Services Assistant | University Hospitals NHS Foundation Trust

Overview

An exciting opportunity has arisen for a full‑time Facilities Services Assistant. The role provides professional and courteous administrative and secretarial support to the management team within the Facilities Services team.

• Provide professional and courteous administrative and secretarial support to the management team.
• Coordinate and administer in‑house services within the department.
• Deputise for the Office Manager, covering planned absences and ensuring service resilience and performance delivery.
• Manage the Trust courtesy buses, staff, and processes.
• Act on own initiative to resolve problems and take appropriate action.
• Use effective communication skills, including persuasion and tact, adapting to a range of situations.
• Support management of the Trust’s courtesy buses, reviewing routes, timetables and resources to ensure smooth operation for patients.
• Develop effective and efficient practices, proactively delegate tasks, and be accountable for meeting strict deadlines.
• Maintain, monitor, and input orders and invoices onto the Trust’s financial database (Oracle), ensuring accuracy, tracking, filing, creating purchase orders and recharge invoices, following up on queries, and keeping accurate records for contracted services.
• Provide specialist contract administration, working with the Procurement Department on contract wording and managing the tendering process of services.
• Audit performance data in relation to identified key performance indicators.

• Excellent organisational and prioritisation skills in a busy environment.
• Proactive problem‑solving ability and initiative.
• Strong communication skills, including persuasion and tact.
• Experience with financial databases and procurement processes (Oracle preferred).
• Previous secretarial or administrative experience in a service‑oriented environment.
• Understanding of contract administration and tendering procedures.

As per Home Office guidelines, the Trust is unable to offer sponsorship for this position. A full‑time permanent vacancy cannot be filled by individuals on a Student visa unless they have applied for or hold a Graduate visa, or the Trust has agreed to sponsor them as a Skilled Worker with completion of studies within 3 months of the anticipated start date.

At Cambridge University Hospitals we support good working days with development opportunities and a range of benefits, including on‑site leisure facilities, a shopping concourse, day nurseries, reduced‑cost Stagecoach bus travel, free park‑and‑ride journeys, subsidised parking, 24/7 hot food, a dedicated colleague‑only café, and flexible working arrangements. We also offer a wellness program, a staff pod break space and a recently launched café in the Deakin Centre.

CUH is committed to promoting a diverse and inclusive community. We welcome applications from all individuals regardless of age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marital status, pregnancy, maternity status or socioeconomic background. We also welcome applications from the Armed Forces.

Apply before the Final date to receive applications at midnight on 19th January 2026.