Social Work Co-Ordinator

Organisation: Leicestershire County Council

Work Location: Coalville High Street Office/Remote Working and Bassett Street Office/Remote Working

Worker Category: Hybrid

Salary: £26,832 – £28,146 per annum (pro-rata for part-time) (Grade
7)

Working Hours: 37 hrs per week

Contract Type: Permanent

Closing Date: 22nd January 2026

Interview Date(s): w/c 2nd February 2026

An opportunity has arisen for a well‑organised and resilient individual to join the Children and Family Services as a Social Work Co‑ordinator in the Business Support Team. This role is part of the wider Business Support Service and as such an important part of this role is to provide back up to colleagues across locality areas and to assist in handling urgent work on a day‑to‑day basis.

• Guaranteed contracted hours.
• Opportunities to progress within a large public sector organisation.
• Excellent Local Government Pension Scheme.
• Generous annual leave entitlement.
• Access to staff wellbeing and counselling service.
• Access to an employee discount scheme, providing a whole host of retail discount including your supermarket weekly shop and gym membership!
• Work for an organisation which 95% of our staff say is a good employer.

Maintain accurately and keep up-to-date, a range of computer-based monitoring systems to support service areas. Use these databases to produce ad hoc summaries and analyses of information, involving manipulation of data and creating new spreadsheets as required, to ensure the need for timely accurate and complete information, including CFS Software Systems as directed by managers.

To ensure that incoming and outgoing correspondence and generic inboxes and duty lines are appropriately managed/ recorded/ tracked/ progressed and prioritised in accordance with service requirements.

To compose and send out routine correspondence, emails, reports, minutes, and other such documentation.

To have responsibility for the supervision, training, and development of a Business Support Assistant in their team including the allocation of work, ensuring deadlines are met, checking quality of work, and dealing with queries. Under direction of the Senior Business Support Officer and Business Manager, undertake absence management, disciplinary and behaviour at work action.

Under direction of their managers, liaise with workers regarding the setting up of contacts and creating contact rotas. Maintaining diaries, exploring, and booking suitable venues, recording risk assessments, booking transport, liaising with participants, and maintaining records. Ensuring that the correct reports are available from partner agencies in the right format in relation to any meetings arranged.

Collect, interpret, and maintain statistical information including Health Assessments, medicals, and dental records, undertake a range of financial routines including BACS payments, petty cash and purchases and monitor budgets associated with service requirements.

Provide advice and/or information relating to the social work teams as required, including to partner agencies and members of the public.

• Recognised Academic Qualifications e.g. ‘GCSE’, ‘A’ Levels, Vocational Quals, Professional/Further Education Quals in relevant area. NVQ 2 in Business Administration or equivalent. Or equivalent level of relevant experience.
• Good computer skills, including MS Word, Excel, with the ability to use spreadsheets and perform basic data analysis. To give evidence of establishing and maintaining manual and electronic admin systems.
• Excellent organisational and customer care skills with good written and oral communication skills. Ability to communicate clearly and accurately by telephone, in person or in writing to a wide range of people (internal and external).
• Experience of working in an administrative, financial and secretarial setting.
• Able to produce accurate work to deadlines and give evidence of numeracy, literacy and statistical analysis skills.
• Able to work effectively as a member of a team and manage staff.
• Ability to prioritise own workload and work under minimum…