North America Benefits Administrator​/Remote

Job Description

Our client, a leading SaaS in Business and Tax Tools, is looking for a North America Benefits Administrator for a 6 month contract. This is a 100% remote role for 20 hours per week. East Coast hours preferred.

We are currently looking for a detail-oriented and highly organized North America Benefits Administrator (U.S. & Canada) to manage the planning and administration of our client’s employee benefit programs. As a Benefits Administrator, you will collaborate closely with our benefits team to ensure the seamless processing of benefits for our employees.

To excel in this role, you should have a strong understanding of benefit programs (medical, dental, vision, life/disability, commuter, PTO, 401(k)), stay updated with relevant laws and regulations, and possess exceptional organizational and interpersonal skills. Meticulous record-keeping, collaboration with various departments and external service providers, and the ability to analyze and improve benefit programs are key attributes of a successful Benefits Administrator.

Contract Duration: 6 months.

Remote role: 100% remote work – preferably from East Coast.

20 hours per week.

• 3-5 years of experience as a benefits administrator or in a similar role.
• Working knowledge of relevant U.S. policies and regulations.
• Working knowledge of relevant Canada policies and regulations.
• Strong MS Excel skills.
• Basic knowledge of Canada benefit and absence plans.
• Workday experience.
• Be a team player.
• Strong communication and interpersonal skills.
• Strong analytical capabilities.
• Attention to detail.

• Coordinate daily benefits processing, including enrollments, terminations, and claims, to ensure timely and accurate administration.
• First POC for Service‑now benefit questions (excluding leaves).
• Support Open Enrollment Activities.
• Address benefit-related issues, queries, and requests from employees, providing prompt and effective resolutions.
• Workday Benefits Administration.
• Review integration files and discrepancy reports from carriers.
• Benefit verifications.
• Auditing.
• QLE process.
• EOI process.