Payment Associate

Important Note

Only candidates with a permanent clerical associate civil service title or reachability on Clerical Associate Exam No. 3120 (under Bridge Exam #3971) are encouraged to apply. Please include your employee identification number (EIN) when applying and indicate in your cover letter if you have a permanent clerical associate civil service title or provide your list no. on Exam No. 3120.

DOF is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service.

DOF's Administration and Planning Division manages and oversees administrative and operational services for the agency, including the daily management of the Offices of Financial Management, Purchasing and Contracts, Operational Services, and Diversity and Inclusion.

The Office of Financial Management monitors and controls the agency's finances, developing and managing annual expenses and capital budgets, accounts payable, travel requests, and other payments. The division also includes the Assigned Counsel Plan (ACP) Payments Unit, which processes payment vouchers for 18-b attorneys and experts.

The Financial Management, Assigned Counsel Plan Unit compensates attorneys and experts who represent indigent clients pursuant to section 722-c of the County Law in family and criminal matters.

Reporting to the Assistant Director, the Payment Associate’s duties and responsibilities include but are not limited to the following:

• Assist unit supervisor in resolving complex attorney/expert issues.
• Review and analyze problems presented by vendors and devise pertinent solutions.
• Resolve problems efficiently and promptly; contact vendors to inform them of their status.
• Review and process all attorney and expert vouchers and billing documents.
• Confirm court appearances to the case information in the OCA/UCMS computer database.
• Check hours claimed for each voucher's billing activities.
• Correspond with vendors and Criminal/Supreme/Family Court Judges and Jurists, and court staff via email, written correspondence, or telephone.
• Check vouchers against ACP Cases system for correct information, review calculation on vouchers and apportionment of percentage, and validate vouchers after review.
• Assist with user testing in the new ACP case system.

In compliance with federal law, all people hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed between the City and the Collective Bargaining Unit representing employees serving in the civil service title.

Required skill:
Keyboard familiarity with the ability to type at a minimum of 20 words per minute.

Clerical Associate – 10251

A four‑year high‑school diploma or its educational equivalent approved by a state's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.

Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

• Ability to work productively under pressure to meet productivity goals.
• Proficient computer and technical skills including but not limited to Word, Excel, and Outlook.
• Ability to learn new computer‑based programs quickly.
• Show a high level of responsibility around quality, detail, and accuracy.
• Excellent written and interpersonal skills.

This position is also open to qualified persons with a disability who are eligible for the 55‑a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55‑a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S.…