Social Work Co-Ordinator

Overview

An opportunity has arisen for a well-organised and resilient individual to join the Children and Family Services as a Social Work Co-ordinator in the Business Support Team. This role is part of the wider Business Support Service and as such an important part of this role is to provide back up to colleagues across locality areas and to assist in handling urgent work on a day-to-day basis.

Maintain accurately and keep up-to-date, a range of computer-based monitoring systems to support service areas. Use these databases to produce ad hoc summaries and analyses of information, involving manipulation of data and creating new spreadsheets as required, to ensure the need for timely accurate and complete information, including CFS Software Systems as directed by managers. To ensure that incoming and outgoing correspondence and generic inboxes and duty lines are appropriately managed/ recorded/ tracked/ progressed and prioritised in accordance with service requirements.

To compose and send out routine correspondence, emails, reports, minutes, and other such documentation. To have responsibility for the supervision, training, and development of a Business Support Assistant in their team including the allocation of work, ensuring deadlines are met, checking quality of work, and dealing with queries. Under direction of the Senior Business Support Officer and Business Manager, undertake absence management, disciplinary and behaviour at work action.

Under direction of their managers, liaise with workers regarding the setting up of contacts and creating contact rotas. Maintaining diaries, exploring, and booking suitable venues, recording risk assessments, booking transport, liaising with participants, and maintaining records. Ensuring that the correct reports are available from partner agencies in the right format in relation to any meetings arranged. Collect, interpret, and maintain statistical information including Health Assessments, medicals, and dental records, undertake a range of financial routines including BACS payments, petty cash and purchases and monitor budgets associated with service requirements.

Provide advice and/or information relating to the social work teams as required, including to partner agencies and members of the public. We are keen to support employees to balance their working life with other commitments. Therefore, wherever possible, we will consider working arrangements that suit an individual s personal circumstances whilst still meeting the needs of the Council. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

This may include requests for term-time working, part-time hours, compressed hours, flexible start and finish times, home/remote working, etc.