Eligibility Specialist Associate

Job Posting Closes at 11:59PM on:

Division: Community Assistance Division

Management Level: Individual Contributor

Scheduled Weekly

Hours:

40

Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.

Description:

Jefferson County invites you to apply for Associate Eligibility Specialist . This position provides you the opportunity to work for a county that thrives on working collaboratively and overcoming challenges. We are seeking a game changer, someone that loves what they do and is motivated to share their knowledge with those that they work with .
As an Associate Eligibility Specialist , you are a vital member of the Long-Term Care team and provide administrative supports to the LTC team. Your organizational skills and excellent customer service support timely and accurate eligibility determination for our vulnerable populations. This role requires the ability to quickly review and organize documents, attention to detail, as well as prepare them for processing using our state computer system.

Some data entry logical reasoning is also part of this role .

The position is hybrid, with an in-office and remote work component allowed based on business needs.

Hiring Range: $20.35-2 2.50 USD Hourly

Compensation will be determined based on education, experience and skills.

Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental, and vision insurance; paid time off and holidays, including a starting bank of 40 hours of PTO for new hires ; retirement matching; wellness programs; tuition reimbursement; flexible schedules; remote work options; and more. For more information,  for our Total Rewards summary .

• Work involves review of documents for completeness, preparing data entry into complex computer program (CBMS) and a workflow management system to initiate applications and start renewals in preparation for Eligibility Specialists .

• You will be responsible for triaging incoming work and preparing it for processing, including both digital and paper documents. Paper documents are required to be scanned in as our document repository system is paperless. You will research case files on audit list, locate case files, review for information required , copy case files and communicate with staff in numerous areas to assist in file location and preparation .

• Work also involves receiving information from individuals as well as providers to document sensitive medical information, review of information to ensure completeness, data entry into CBMS, communication to ensure case is prepared timely and accurately for processing, filing and electronic case file management .

• You may be the first point of contact with an individual seeking Long Term Care and will need to be able to clearly communicate general information with the public as well as corresponding with other agencies and departments to submit documents. This is a fast-paced, high-volume position that will require exceptional attention to detail and a great ability to multitask, as well as working closely with a team where communication and organizational skills are essential .

• Other duties as assigned .

Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.

Minimum Qualifications:

Experience:

One Years related experience

Education:

High School Diploma, GED or equivalent certificate required .

* Note:

An equivalent combination of education and experience is acceptable.

Preferred knowledge, skills and abilities:

• Minimum of two-year work experience in a high-volume administrative environment .