Mailroom​/Reception Associate

Overview

Leon’s is currently looking for a Full Time
Mailroom & Reception Associate to join our team on a one-year temporary contract, with a strong possibility to become permanent. This role is responsible for the efficient operation of mailroom, shipping, and receiving functions while providing daily reception and front-desk coverage. The position supports corporate and franchise locations by ensuring timely processing and distribution of mail, supplies, and shipments, maintaining accurate records and inventory, and delivering professional customer service to visitors, vendors, and associates.

Leon’s Furniture has locations from coast to coast, is Canadian owned, and has a rich history spanning over 110 years. Today, as in the past, Canadians have turned to us to provide their home furnishing needs, and we’re proud to be expanding our sales teams in every location to meet this challenge.

Many of our most successful associates joined Leon’s in entry level positions and with hard work, determination and desire they were able to achieve a level of success beyond their imaginations. These success stories are our greatest achievement. Let our story be your story. Whatever the position, Leon’s can open the door to a bright and exciting future for you. You bring the can-do attitude, and we will provide the tools for your success.

Join us today!

• Receive, sort, and distribute incoming mail and courier deliveries (Purolator and Canada Post).
• Collect outgoing afternoon mail and prepare items for shipment.
• Sort, stamp, and mail correspondence received from corporate and franchise stores.
• Process daily supply requisition forms from corporate and franchise locations.
• Pick, weigh, measure, label, and stage shipments (up to 20 lbs.) at the main entrance for Purolator pickup.
• Handle daily shipping requests for the IT department and coordinate mass shipments for Marketing and Merchandising as required.
• Maintain accurate inventory of mailroom and supply items to ensure stores have required materials available and shipped when requested.
• Track and maintain monthly records of paper products distributed to customers.
• Complete month-end reporting, including:
• Recording store changes for corporate and franchise locations
• Printing and filing mailing machine reports

• Provide reception coverage for approximately one hour daily.
• Greeting and welcoming visitors and vendors, ensuring sign-in and sign-out procedures are followed.
• Notify appropriate associates of visitor or vendor arrivals.
• Answer incoming phone calls, retrieve messages, and direct inquiries to the appropriate associates.
• Receive packages delivered to reception, log deliveries, and obtain associate sign-off upon pickup.
• Ensure vendors sign for cheques when collected.

• Receive skids into the warehouse and notify respective departments upon arrival of goods, as required.
• Maintain a clean, organized, and safe warehouse environment.
• Prepare large recycling bins for scheduled emptying every second Tuesday.

• Support Home Office associates with ad hoc supply, shipping, and administrative requests as needed.
• Perform additional administrative duties as assigned.

• 3-5 years of experience in mailroom operations, shipping/receiving, office administration, or reception.
• Experience working in a multi-location or franchise environment is considered an asset.
• Familiarity with courier services such as Purolator and Canada Post.
• Knowledge of mailroom, shipping, and courier processes.
• Strong organizational skills with attention to detail and accuracy.
• Ability to manage multiple priorities and meet daily operational deadlines.
• Basic to intermediate computer skills, including Microsoft Outlook, Word, and Excel.
• Effective verbal communication and professional customer service skills.
• Ability to work independently and collaboratively in a team environment.
• Familiarity with inventory tracking and record-keeping practices.
• Understanding of workplace health and safety principles.
• Regular lifting, carrying, and moving of packages weighing up to 20 lbs.
• Standing,…