Facilities Helpdesk Coordinator

Overview

A leading facilities management provider is seeking an organised and proactive Facilities Helpdesk Coordinator professional to join their team based in Dartford. This role offers a great blend of office and home working, supporting the smooth delivery of maintenance contracts across a busy FM portfolio.

This is an excellent opportunity for someone with strong administrative and coordination skills, ideally with experience using Joblogic, Simpro, or similar CAFM systems.

Hours: Monday to Friday

• Provide day-to-day administrative and coordination support to contract managers
• Log and schedule reactive and planned maintenance works
• Liaise with engineers, subcontractors, and clients to ensure smooth job delivery
• Update CAFM systems with job notes, documentation, and compliance records
• Raise purchase orders and support invoicing processes
• Produce reports, trackers, and contract documentation
• Manage contract inboxes and ensure client SLAs are met
• Assist with monthly billing and financial reports where required

Strong administrative and coordination skills, with experience using CAFM systems such as Joblogic or Simpro.