Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Administrator

Agile Hybrid Homeworking with office base in Norwich

Full time 37 hours per week (Monday to Friday)

Starting Salary BHA B2 at 25985 per annum with future progression opportunities to 27644 per annum

12 Month Contract

We have an exciting opportunity for an Administrator to join our team. The role requires a candidate who is comprehensive in administration and capable of demonstrating attention to detail when carrying out admin support.

Main duties may include:

• Assist in maintaining digital filing systems and uploading documents to the Associations management system efficiently and effectively to meet regulatory needs
• Provide a professional and personable front‑line service when dealing with enquiries collected from the public, customers, contractors and statutory agencies
• Provide accurate and efficient support to the Operations and Resource and Business Services Directorates, including attending meetings with internal and external partners
• Raise purchase orders and process invoices on the BBS system for sign‑off by the Budget Holder
• Undertake administration of health and safety information, produce regular compliance reports
• Assist in the administration of survey returns
• Respond to property‑related internal and external queries in a timely manner
• Support ad‑hoc administration requests
• Support reception duties and provide a high level of customer service to tenants and visitors to Broadland
• Assist with the outsourced post function

For full details on the role please see the job description and review role 2 for specifics

The successful candidate will have a minimum of 5 GCSEs including Maths and English or equivalent, and excellent communication skills and a positive can‑do attitude. The ideal candidate will have 2 years experience of working in a housing development or highly regulated environment. You will also have good knowledge of MS packages such as Outlook and Excel, and have experience working with digital filing systems.

All team members and colleagues working for Broadland are always expected to act in a manner consistent with our corporate values and behaviours as detailed in the job description.

Broadland Housing Association offers more than 5700 quality homes across Norfolk and North Suffolk, believing that everyone deserves a home that meets their needs. We provide a caring, effective and high‑quality service that is fair to everyone. We are one of the top 25 Housing Organisations to work for in the UK and feature in the top 50 organisations to work for in the East of England.

We are a Hybrid Homeworking employer and provide the team with the tools to work from home (approx. 60% home and 40% office split). As the role requires attendance at Broadland premises, candidates must live within a 75‑minute commute of their office location (Norwich NR1 1HU
).

• Enhanced annual leave starting from 22 days plus a day off for your birthday, a volunteering day and a personal day
• Generous contributory pension scheme
• Access to an Employee Assistance Programme to support you when you need it
• Health Cash Plan covering things such as eye tests and prescriptions as voller many other wellness and money‑saving perks
• Utilities allowance to support hybrid home workers
• Lots of training opportunities
• And many धी more – please see our benefits document available on our website

For full details or ifimmune you have any questions regarding this role or any other vacancies at Broadland Housing Association, please contact our recruitment line and leave a message or email:

Closing date:
Midnight on Sunday 18 January 2026

Required Experience: Unclear Seniority

• Hadoop
• Microsoft Windows Server
• Windows
• Apache
• Linux
• SAN
• Shell Scripting
• System Administration
• Administrative Experience
• Scripting
• Oracle
• Troubleshooting

Employment Type : Full‑Time

Experience: years

Vacancy: 1