Database Support Assistant - FTC - Remote

Database Support Assistant - 12-Month FTC - Remote - Up to £32K Bond Williams
• Wareham, Dorset, UK

Database Support Assistant - 12-Month FTC - Remote - Up to £32K
Bond Williams are recruiting a Database Support Assistant to provide key support to a busy data and engagement team. This role focuses on managing supporter and volunteer databases, ensuring data is accurate, compliant and effectively used to support campaigns, reporting, and communications. The position is primarily home-based, with occasional travel to Head Office.

Key Responsibilities

• Maintain and manage databases, ensuring accurate storage, imports/exports and segmentation for campaigns.
• Support bulk email campaigns and communications, ensuring correct targeting and adherence to regulations.
• Assist with reporting, including income reconciliation, Gift Aid and campaign analysis for audit and planning purposes.
• Provide guidance and helpdesk support to database users, ensuring high-quality data entry and use.
• Support other teams during busy periods or absence, helping to maintain smooth workflows.
• Contribute to ongoing improvements in processes, reporting, and database usage across the organisation.

About You

• Strong experience with CRM or database systems, ideally Microsoft Dynamics 365 or similar.
• Highly organised with excellent analytical and data interpretation skills.
• Knowledge of data protect…