Conduct Administrator Regulatory

We’re looking for a Conduct Administrator in the regulatory industry.

Our client is a respected regulatory organization committed to upholding professional standards and fostering a positive, collaborative work environment. They value integrity, accountability, and excellence in service.

The Conduct Administrator will be responsible for supporting the complaints and discipline process, ensuring compliance with current and upcoming legislation, and providing administrative support to committees and hearings. This is a hybrid position that requires in office 3 days a week in south Edmonton.

Conduct Administrator responsibilities:

Act as the primary point of contact for formal complaints regarding professional conduct

Provide process summaries and maintain confidentiality throughout the complaints process

Support committees, hearings, and appeals related to complaints and discipline

Collaborate with leadership to ensure processes align with legislation, regulations, and policies

Maintain meticulous records, databases, and metrics related to complaints and outcomes

Assist with policy development and volunteer coordination

Play a key role in transitioning to a new legislative framework expected in 2027

The successful candidate has:

Minimum 3 years of experience in a senior administrative role

Post-secondary education in administration, business, or a related field (or equivalent experience)

Experience working in a regulatory environment is an asset

Strong business acumen

Tech savvy with advanced proficiency in MS Office, Adobe, Excel, Teams and Zoom. Visio is an asset

Strong record management and organizational skills

Excellent written and verbal communication skills in English

Ability to manage multiple priorities and work independently

Compensation and benefits:

The discussed salary range is $55,000 – $60,000 depending on experience

Comprehensive benefits package

Lifestyle and health spending account

3 weeks holidays

Extremely generous personal days and extra time off

RRSP matching program

Hybrid and flexible work from home

Candidates must be eligible to work in Canada. Only candidates selected to move forward in the hiring process will be contacted.

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