Business Support

SCIDA Business Support – Telecoms / Defence

Location:

Flexible Work Location – work from home with attendance at a nearby RAF site / office as required
Industry: Telecoms, MOD, Defence, Critical National Infrastructure
Package:
Competitive starting salary; matched pension; flexible benefits

Join Telent and play a key role in supporting the UK’s critical national infrastructure. Our Business Support employees are central to driving improvement, shaping transformation, and ensuring operational excellence across our organisation.

Telent is now looking for a SCIDA Business Support Administrator to join the team. This role offers flexible working from home, with travel to your nearest RAF site when required for meetings and collaborative working.

At Telent, you’ll have the opportunity to be part of something bigger. Keeping the nation connected and protected 24/7 is work we’re passionate about. We move fast, inspire colleagues, and continuously improve how the organisation operates. Join us and help keep the UK’s critical networks running safely and effectively.

The SCIDA Business Support role provides effective, timely clerical and administrative support to managers and employees within the SCIDA programme. You will coordinate daily administrative activities, support delivery against service objectives, and contribute to the smooth running of the programme.

The role also includes responsibility for data analysis, system administration updates, reporting, call handling, document preparation, and communication support.

• Act as the first point of contact for enquiries and queries
• Own administration, communication, and system support for the team or function
• Support timely and accurate data gathering and maintenance across internal systems
• Maintain data accurately to ensure it is fit for operational and reporting use
• Draft written and contractual documentation in a clear, consistent, and timely manner
• Use internal systems such as Excel and SharePoint to manage trackers, documents, and data
• Action administrative requests efficiently, escalating where appropriate
• Chase missing documentation or data to support processing and delivery
• Support and coordinate audits within the team, function, or wider business
• Process data and administrative system approvals as required
• Coordinate and support communications, including weekly and monthly updates
• Respond to emails and telephone calls promptly and professionally
• Collaborate with finance, commercial, procurement, HR, and other teams to deliver effective support
• Assist with project rollouts and associated documentation
• Upload documents and maintain effective document control
• Attend meetings and calls as required
• Manage workload to meet deadlines and quality standards, understanding wider business impact
• Arrange travel and meetings for the team
• Provide administrative and coordination support to line managers for people and performance processes
• Support building access and liaise with facilities, estates, and HR where required
• Support internal operations and customer meetings
• Maintain improvement and action plans
• Support additional ad‑hoc projects as required

You are a highly organised and proactive administrator who thrives in a fast‑paced, operationally critical environment. Comfortable supporting managers and wider teams, you bring a structured, detail‑focused approach while remaining flexible to changing priorities. You are confident working independently in a remote setting and effective when collaborating across multiple business functions.

With experience in administrative coordination, data handling, and document control, you take pride in delivering accurate, timely support that enables teams to perform at their best—particularly within regulated, security‑conscious, or infrastructure‑focused environments.

• A proactive self‑starter able to manage workload independently across remote and on‑site environments
• Highly organised with a structured approach to administration, documentation, and data management
• Comfortable working in regulated or sensitive environments, with awareness of audit and…