Exam Invigilator

Exam Invigilator - Oxford/Gloucester

Salary: £15.17 per hour

Contract Type: Casual Contract until September 30th, 2026, with the possibility of it converting to permanent

Security Level: BPSS

Location: Oxford/Gloucester

Visa Restrictions: This position does not offer visa sponsorship

We are the UK's aviation and aerospace regulator and recognised as a world leader in its field. Our activities are diverse, enabling the aviation industry to meet the highest safety standards, and we pride ourselves on our ability to adapt to the constantly evolving aviation environment.

The purpose of the role of invigilator for the Shared Service Centre is to provide a range of administrative and support services to exam centres by invigilating exams on a set timetable.

• Provide a comprehensive administrative and/or support service for customers
• Produce documentation such as attendance sheets, workbooks or other paperwork relevant to the exam
• Undertake any necessary checks and verifications in administrative activities that are required under regulation
• Maintain accurate records where appropriate for regulatory compliance
• Handle enquiries from internal and/or external customers – in some cases this may be frontline applicants and may be required to provide advice and guidance within agreed parameters
• Liaise with colleagues elsewhere in the CAA as and when required
• Provide coaching and training to colleagues as required
• Liaise with external authorities and entities where required
• Travel to other venues in the UK when required to cover holidays and sickness
• Travel to Gatwick 1 day a year to attend refresher training

Typically, role holders will have comprehensive customer service and administration skills and ideally previous invigilation experience.

Excellent working knowledge of Microsoft Office and using bespoke databases and systems are essential.

You should have a methodical approach with a very good attention to detail and be used to managing your own caseload of work.

You must be flexible with a positive “can‑do” attitude and able to work to set processes.

Able to work on your own initiative and effectively manage own workload and prioritise efficiently.

An excellent communicator who is used to working as part of a team as a remote worker and must be able to work to set deadlines and under pressure.

We offer a great deal of flexibility and for the right candidate the option to work in various venues across the UK. You will have the opportunity to work alongside creative and collaborative team members who are keen to make a difference to the CAA.

We offer a range of excellent benefits such as flexible working arrangements, free onsite gym at Gatwick, discounted gym membership for London, 28 days annual leave, additional 5 days leave purchase scheme, a generous pension scheme and much more!

For many appointments within the CAA, these roles require access to operationally sensitive infrastructure and/or Nationally Protected information. For these roles the post holders must undergo National Security Vetting and achieve the appropriate level of clearance.

To be vetted you must have the right to work in the UK so that meaningful checks can be undertaken.

For more information on BPSS clearance, please visit BPSS clearance.

If you do not meet these requirements, we may not be able to accept your application.

The CAA will be relocating from Aviation House (Our Gatwick Office) to new premises in a few years’ time. Our move is driven by strategic, operational and environmental considerations. We will be moving to a new local home, up to a 15‑mile radius of Aviation House, to minimise disruption for our valued colleagues and customers. We are now working with colleagues and visitors to understand what we need in our new office, before we start our property search.

We will sell Aviation House and land, vacate the site and move to new premises, but we do not expect to move before 2028.

We are passionate about diversity and ensuring all are included at the CAA. We are an equal opportunity employer and actively encourage…