Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

Anderson Knight is recruiting an Insurance Inspection Administrator on behalf of our client, a well-established facilities management business based in Glasgow.

Location: Glasgow
Salary: £24,969
Hours: 37.5 hours per week, Monday to Friday (8:00am-4:00pm or 9:00am-5:00pm)

• Act as the main point of contact for contractors, the customer, operations teams and Head Office functions.
• Manage all communication with subcontractors required for joint insurance inspection visits.
• Coordinate and manage the daily insurance inspection schedule, highlighting risks or challenges in advance.
• Liaise with subcontractors to confirm dates and times for joint visits.
• Act as the first point of contact for all inspection‑related issues, resolving problems quickly and efficiently.
• Own and manage escalated issues from operations, the Helpdesk and the customer.
• Maintain regular communication with field teams, contractors and the customer.
• Liaise with the internal Asset and PPM team to raise planned maintenance jobs following inspections.
• Log and report all defects and plant not available (PNA) identified during inspections.
• Produce daily reports on inspection activity, defects and PNAs for the line manager.
• Ensure full understanding and correct use of internal systems and processes.

• Previous experience working with a Helpdesk or similar support function.
• Familiarity with customer contracts within a facilities management environment.
• Strong administrative and organisational skills with excellent attention to detail.
• Ability to extract, collate and present performance data.
• Effective written and verbal communication skills.
• Ability to work under pressure and manage competing priorities.
• Proven ability to build strong working relationships with colleagues and external partners.
• Willingness to work flexibly when required.
• PC literate with good working knowledge of Microsoft Office.

• 33 days paid holiday (including bank holidays).
• Free on‑site parking.
• Work from home 1 day per week.
• Subsidised canteen and vending facilities.
• Pension scheme (up to 5% matched contribution).
• Company‑funded Healthshield cash plan.
• Discounts and cashback across major retailers including Costco, IKEA, Apple, Argos, Currys and more.

To apply for this excellent opportunity, please forward your CV in complete confidence.