Senior Administrative Assistant; Remote

About the job Senior Administrative Assistant (Remote)

Overview This is an excellent entry level opportunity for those looking to learn about and develop skills in product management, educational technology, and business acumen. We are looking for a Senior Administrative Assistant to help us in our mission to provide both Nursing Education faculty and students with best‑in‑class educational tools. We are known as innovators in the Nursing Education market and are constantly looking for new ways to delight our customers.

If you are looking for an opportunity to be a part of a dynamic team that delivers innovative software products to nursing students, we want to hear from you. The Senior Administrative Assistant will have the responsibility to support the Director of Nursing Education with administrative tasks such as calendar management, meeting coordination, file management, and note taking. This Assistant will also support the product management team in delivery of our products, data analytics tagging, reporting, and other projects needed to move the business forward.

Duties & Responsibilities The Senior Administrative Assistant primary responsibilities include:

• Manage the director's calendar, including making appointments, and prioritizing the most critical matters
• Organize meetings, including scheduling, and sending reminders
• Provide administrative assistance, such as writing and editing emails, drafting memos, and taking notes
• Assist with monthly reporting and operating review by collating information and taking on special projects to provide insight into our business
• Complete other administrative duties as needed, such as help with travel planning, expense reports, and product‑specific activities
• Organize and maintain digital files for the team, create an organization and help the team comply with posting files
• Own the product set‑up process in our metadata and distribution system; complete product set‑up, as well as troubleshoot issues in collaboration with inventory and sales operations teams
• Tag our products and build reports to help drive data insight and outcomes; includes building surveys and guides
• Using Salesforce to pull relevant reports and input information on subject matter experts back into Salesforce for our Sales Team to access
• Use data to track monthly key performance indicators on our various products, including activations, trial information, NPS scores, and determine retention rates and complete other data related projects
• Ensure that we are set up to pay appropriate royalty on digital products
• Interface with the entire Nursing team, including other functions such as sales, marketing, sales operations, and inventory to support the product line

Qualifications

Education: High School Diploma (or equivalent), associate degree, or college degree (BA/BS)-preferred

Experience: 1+ year of related experience to job duties described above

Desired Attributes

• Strong oral and written communication skills
• Ability to prioritize and handle multiple tasks simultaneously
• Organization and planning skills
• Ability to meet deadlines
• Ability to develop understanding of complex processes
• Persistence
• Professionalism and integrity
• Flexible and adaptable to changing environment