Administrator, Office Administrator​/ Coordinator, Administrative​/Clerical

We have an exciting opportunity for an Administrator to join our team. The role requires a candidate who is comprehensive in administration and capable of demonstrating attention to detail when carrying out admin support. Main duties may include:

• To assist in maintaining digital filing systems and uploading documents to the Association's management system efficiently and effectively to meet regulatory needs
• To provide a professional and personable front-line service when dealing with enquiries from the public, customers, contractors and statutory agencies.
• To provide accurate and efficient support to the Operations and Resource and Business Services Directorates including attending meetings with internal and external partners
• Raising purchase orders, and processing invoices on the BBS system, for sign off by the Budget Holder
• Undertake administration of health and safety information, including reporting on a regular basis on compliance with administrative processes
• To assist in the administration of survey returns
• To respond to property related internal and external queries in a timely manner.
• Supporting with ad hoc administration requests
• To support in reception duties and provide a high level of customer service to tenants and visitors to Broadland.
• To assist with the outsourced post function.

The successful candidate will have a minimum of 5 GCSE's including Maths and English or equivalent, excellent communication skills, a positive can-do attitude. The ideal candidate will have 2 years' experience of working in a housing development or highly regulated environment. You will also have good knowledge of MS packages such as Outlook and Excel and have experience working with digital filing systems.

All team members and colleagues working for Broadland will always be expected to act in a manner that is consistent with our corporate values and behaviours, as detailed in the job description.

Broadland Housing Association offers more than 5,700 quality homes across Norfolk and North Suffolk believing that everyone deserves a home that meets their needs; we offer a caring, effective and high-quality service that is fair to everyone. We are one of the top 25 Housing Organisations to work for in the UK and feature in the top 50 organisations to work for in the East of England.

• Enhanced annual leave starting from 22 days, plus a day off for your birthday, a volunteering day and a personal day.
• Generous contributory pension scheme.
• Access to an Employee Assistance Programme to support you when you need it.
• Health Cash Plan - claiming for things such as eye tests and prescriptions as well as many other wellness and money saving perks.
• Utilities allowance to support hybrid home workers.
• Lots of training opportunities.
• And many more - Please see our benefits document available on our website.