SCIDA Business Support

SCIDA Business Support - Telecoms / Defence

Location:

Flexible Work Location - work from home with attendance at a nearby RAF site / office as required
Industry: Telecoms, MOD, Defence, Critical National Infrastructure
Package:
Competitive starting salary; matched pension; flexible benefits

Join Telent and play a key role in supporting the UK's critical national infrastructure. Our Business Support employees are central to driving improvement, shaping transformation, and ensuring operational excellence across our organisation.

Telent is now looking for a SCIDA Business Support Administrator to join the team.

This role offers flexible working from home, with travel to your nearest RAF site when required for meetings and collaborative working.

At Telent, you'll have the opportunity to be part of something bigger. Keeping the nation connected and protected 24/7 is work we're passionate about. We move fast, inspire colleagues, and continuously improve how the organisation operates. Join us and help keep the UK's critical networks running safely and effectively.

The role:

The SCIDA Business Support role provides effective, timely clerical and administrative support to managers and employees within the SCIDA programme. You will coordinate daily administrative activities, support delivery against service objectives, and contribute to the smooth running of the programme.

The role also includes responsibility for data analysis, system administration updates, reporting, call handling, document preparation, and communication support.

SCIDA Business Support - What you'll do:

Act as the first point of contact for enquiries and queries
Own administration, communication, and system support for the team or function
Support timely and accurate data gathering and maintenance across internal systems
Maintain data accurately to ensure it is fit for operational and reporting use
Draft written and contractual documentation in a clear, consistent, and timely manner
Use internal systems such as Excel and SharePoint to manage trackers, documents, and data
Action administrative requests efficiently, escalating where appropriate
Chase missing documentation or data to support processing and delivery
Support and coordinate audits within the team, function, or wider business
Process data and administrative system approvals as required
Coordinate and support communications, including weekly and monthly updates
Respond to emails and telephone calls promptly and professionally
Collaborate with finance, commercial, procurement, HR, and other teams to deliver effective support
Assist with project rollouts and associated documentation
Upload documents and maintain effective document control
Attend meetings and calls as required
Manage workload to meet deadlines and quality standards, understanding wider business impact
Arrange travel and meetings for the team
Provide administrative and coordination support to line managers for people and performance processes
Support building access and liaise with facilities, estates, and HR where required
Support internal operations and customer meetings
Maintain improvement and action plans
Support additional ad-hoc projects as required

SCIDA Business Support - Who you are:

You are a highly organised and proactive administrator who thrives in a fast-paced, operationally critical environment. Comfortable supporting managers and wider teams, you bring a structured, detail-focused approach while remaining flexible to changing priorities. You are confident working independently in a remote setting and effective when collaborating across multiple business functions.

With experience in administrative coordination, data handling, and document control, you take pride in delivering accurate, timely support that enables teams to perform at their best-particularly within regulated, security-conscious, or infrastructure-focused environments.

Key attributes:

A proactive self-starter able to manage workload independently across remote and on-site environments
Highly organised with a structured approach to administration, documentation, and data management
Comfortable working in regulated or sensitive environments, with awareness of audit and…