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Surety Underwriting Assistant
Remote / Online - Candidates ideally in
Indianapolis, Hamilton County, Indiana, 46262, USA
Listed on 2026-01-13
Indianapolis, Hamilton County, Indiana, 46262, USA
Listing for:
Axelon Services Corporation
Full Time, Remote/Work from Home
position Listed on 2026-01-13
Job specializations:
-
Administrative/Clerical
Data Entry, Office Administrator/ Coordinator
Job Description & How to Apply Below
Job Title :
Surety Underwriting Assistant
Location :
Indianapolis, IN
Hybrid
Job Description :
- Focus on providing support to Agents regarding our online Surety Agency portal, and/or process Surety business through bond and data entry supporting national organization. Services and responds to internal and external customers, assisting customers with inquiries and questions with follow-up to ensure customer satisfaction.
- Prepare and execute new bonds, riders, enter rates and codes new business, renewals, cancellations, endorsements, and reinstatements.
- Communicate with Home Office and field underwriters and staff, as well as internal and external customers, Territory Managers, attorneys, and Surety IT personnel.
- Apply considerable independent judgment to complete complex or specialized assignments/tasks, working within defined policies and procedures to optimize planned business results.
- Provide excellent service to internal and external customers and assist agents and clients with inquiries and questions.
- Retrieve information using various systems, including billing/workflow and database systems;
Prepare and verify documents for accuracy prior to entering into systems. - Assist with billing, premium and commission discrepancies upon request.
- Participate in process improvement activities by regularly sharing ideas and seeking new ways to improve the way we do business.
- Provide Administrative Support.
- Other projects as assigned
- High School Diploma or equivalent required.
- Minimum 1 year, preferably 3+ years experience supporting complex transactions, ideally in a Surety UA role or within the P&C industry.
- Technological proficiency (including Word, Excel, PowerPoint, and Outlook) and ability to rapidly learn new software and systems
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