Medical Records Clerk

Medical Records Clerk at Central Oregon Radiology Associates

Location: Bend;
Hybrid

Hours: 40 hours per week;
Full Time Monday - Friday 8:00AM – 4:30PM, with 1/2 hour for lunch.

Schedule: At least one day per week onsite at CORA Main, with flexibility to cover call-outs and vacations as needed.

Wages: Starting at $23.08 per hour; DOE, education and internal equity of current employees

Position Type: Full Time, non-exempt

Benefits: Medical, Dental, Vision, 401K Retirement, Paid Time Off, Sick Time Off

Job Summary: The Medical Records Clerk (MRC) plays an integral part in the collection and preparation of medical records for Radiologist comparison and reading of exams, record storage and retrieval. This position safeguards patient records by ensuring that medical records are maintained in accordance with state and federal regulations, and CORA retention rules. The MRC compiles and maintains medical records of a patient’s health care delivery system to document patient condition and treatment, responds to requests for medical records, and performs clerical duties.

• Protect the security of patient medical records to ensure confidentiality is maintained.
• Adhere to all state and federal laws pertaining to medical records and HIPAA.
• Maintain patient files and retrieve files for scheduled appointments; file or download patient exams; initiate record requests for new patients with comparable priors.
• Communicate with doctors, technologists, and other health personnel to assure complete, current, and accurate medical records.
• Work cohesively and in conjunction with multiple and diverse departments.
• Respond to requests for medical records; process letters and reports; answer and direct telephone calls.
  • Compile logs, reports, statistical records, and research records to locate health data as requested.
• May photocopy records and documents for legal services; send and receive information via facsimile machine, or Picture Archive system (PACS).
• Strong organizational skills with the ability to properly maintain records and files and prioritize work assignments.
• Excellent communication skills both oral and written.
• Analyze and review medical records for completeness and accuracy of documentation according to specified standards.
• Maintain and utilize a variety of health record indexes and storage and retrieval systems.
• Assist in identification of medical records needed for research using both manual and computer indexes.
• May perform courier duties to all locations as scheduled or required.
• Other duties may be assigned.

• This is a remote-work position (telework). On-site training will be required for up to 6 months; after training remote work will commence.
• While primarily remote, the position may require onsite coverage for team member vacations and last-minute sick leave at manager’s discretion.
• Dedicated space/office must be free from distractions and background noise.
• Must provide your own high-speed internet that meets CORA’s specifications.
• Must adhere to set schedule and maintain continuous communication with managers and co-workers.
• Additional requirements are included in CORA’s Telework Policy.

One-year certificate from college or technical school; or one-year related experience and/or training; or equivalent combination of education and experience.

These typical physical demands are required with or without accommodation. The job requires staying in a stationary position most of the day. Employees may need to move about the office to access printers, filing cabinets, and other equipment. Occasional lifting of paper or boxes up to 10 pounds may be required. The work is performed indoors. Employees must be able to operate and use a computer and other office productivity machinery, communicate with co‑workers and patients, and see and read documents accurately.

EEOC Statement: CORA provides equal employment opportunities without regard to race, color, sex, religion, age, national origin, physical or mental disability, pregnancy, sexual orientation, gender identity or expression, family relationship, genetic information, marital status, veteran status, military service, use of protected leave, whistleblowing, expunged juvenile record, or any other classification protected by local, state, or federal law. This policy of equal opportunity encompasses all aspects of the employment relationship, including applications and initial employment, promotion, transfer, selection for training opportunities, wage/salary administration, recruiting, hiring, reassignments, total compensation, benefits, layoff, rehires, discipline, and termination of employment.