Charity Administrator

Job title

Charity Administrator

Director of Operations

24642.09

35 hours per week;
Job-share considered

30 days eight bank holidays per year (pro rata as per the contractual hours)

Home or Hybrid or Bristol office

9am 30 October 2025

You will play a pivotal role supporting the Charity in several different ways. Working with the Senior Leadership Team you will ensure the smooth running of the organisation providing administrative support to the Director of Operations and the Chief Executive. As a self-starter you will manage a range of tasks such as diary management meeting minutes assisting with event administration and HR administration.

No two days will be the same!

• Be a welcoming first point of contact monitoring inboxes and responding to routine enquiries in a timely and sensitive manner escalating more complex matters as appropriate
• Assist the Senior Leadership Team with booking meetings diary management and events
• Supporting the Chief Executive in governance administration such as taking minutes of Board meetings and proof-reading papers
• Maintain databases and other management information / recording systems to ensure accurate and timely record-keeping
• Provide administrative assistance for various projects and initiatives as needed
• Assist colleagues with general administrative tasks such as responding to queries provide assurance that our systems are being used effectively by managers and data is accurate
• Run standard reports on our systems providing data for our management information framework and absence management for example
• Provide administrative support to managers for recruitment assisting with pulling together recruitment packs setting up jobs on our recruitment software and assisting with organising interviews
• Be our organisation lead on our HR recruitment and training platforms setting up new starters and leavers and inducting people in using the systems as appropriate
• Support general HR administration and ensure systems records and data are maintained in compliance with Action for ME processes and in accordance with data protection legislation

• Maintain confidentiality at all times and in line with relevant policies and procedures ensuring compliance with GDPR and ensuring all data consent processes have been followed in relation to data protection.
• Positively promote the work and activities of Action for ME at all times.
• Undertake any other reasonable activity in line with the responsibilities of the post as requested by Director of Operations or the Senior Leadership Team

• Organisational skills :
  Highly organised with the ability to manage multiple tasks have an attention to detail and maintain accuracy under pressure
• Communication :
  Excellent verbal and written communication skills with the ability to interact effectively with diverse audiences
• IT Literacy :
  Proficient with common office software including Microsoft Office (including Word Excel Outlook Teams) and the ability to quickly learn use of relevant software systems such as Breathe
  
  HR our HR admin tool and Recruitee our recruitment tool
• Problem-solving : A creative and solution-focused mindset to address challenges and find innovative ways to improve processes
• Adaptability :
  Capable of managing changing priorities working flexibly and adapting to the needs of a busy charity environment
• Initiative :
  Take a proactive approach demonstrating the ability to work independently take initiative and also follow clear instructions when given
• Teamwork : A collaborative team player with a proven ability to work effectively as part of a team including a remote-working team
• Interest in the sector and / or a desire to take action to improve the lives of people with ME : A genuine interest in working in the Third Sector and in the work of our charity and the people we serve
• Experience :
  Demonstrable ability to be an effective Charity administrator. HR administration would be an advantage but not necessary
• Values-driven : be able to operate within our organisational values