Minor Works Administrator

Better places, thriving communities.

Job Title:

Minor Works Administrator
Salary: £, per annum

Contract:

Permanent, Full Time
Weekly Contractual

Hours:

40

Location:

Mitie, T2 Trinity Park, Bickenhill Lane, Birmingham, West Midlands, England, B37 7ES

Provide dedicated administrative support to the Minor Works Team within the Home Office (HO) and Ministry of Justice (MOJ) contract which covers over manned and unmanned TFM sites across the UK and Europe.

The role will encompass the delivery of a wide variety of tasks, with a focus on delivering excellent administrative service.

The role involves providing efficient clerical and administrative support as required, including supporting Programmers, Senior Managers, and the Head of Minor Works with all administrative tasks. The position is responsible for managing the end‑to‑end Fire Risk Assessment remedial process while maintaining a clear audit trail, as well as maintaining operational data such as the training matrix, reporting, and other associated records.

The individual will assist in preparing for both internal and external audits and support site mobilisations as needed.

The role also includes assisting with HR‑related matters, including investigations and note‑taking, and collating overtime trackers in line with departmental timelines. Additionally, the post holder will support the daily management and progress of Work Orders throughout their life cycle to completion, ensuring timeliness in line with contract SLAs, and will ensure that all Work Order progress information recorded on CAFM systems is accurate and updated promptly.

Oversight and maintenance of the department's email communications inbox are also required. This list of duties is not exhaustive, and the role will involve undertaking any other reasonable management requests as required.

The organisation is seeking an individual who demonstrates a proactive approach to delivering excellent customer service to stakeholders and who works effectively as a strong team player, showing cooperation and a willingness to assist others. The ideal candidate will possess proficient IT skills, including the use of MS Word, MS Excel and MS PowerPoint, and will be comfortable with numerical reasoning.

They will be an engaging communicator with effective influencing skills and the ability to adapt their communication style to suit different audiences.

The role requires someone who is well organised, capable of multi‑tasking, prioritising and managing competing demands, with a strong project‑and deadline‑oriented mindset. The successful applicant will maintain effective work behaviour when faced with setbacks or pressure, remaining calm and in control, and will demonstrate excellent attention to detail and accuracy. In addition, they will have an understanding of Work In Progress (WIP) and will assist in ensuring that WIP for the contract is kept to a minimum at all times.

Mitie offers a flexible lifestyle benefits platform, Choices, which includes extra days' holiday, critical illness insurance, dental treatment, technology products, high street discounts, a cycle‑to‑work scheme, life cover up to four times your salary, enhanced pension contributions, a save‑as‑you‑earn scheme and a Mitie Matching Share Plan.

Employees are recognised with Mitie Stars, with cash prizes each month and a chance to win a top prize of £10,000 at the end of the year.

We provide a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or anything different during the recruitment process, please let us know by emailing at .