Personal Assistance to CEO

Personal Assistance to the CEO - Lyndhurst, Hampshire

Location:

Clayhill, Lyndhurst

Department: SLT

Hours & Working Pattern: 40 hours per week Monday-Friday (flexibility required to accommodate business demands). Home working on some days.

Reporting to: CEO

We are delighted to announce a rare opportunity to join our team as the Personal Assistant (PA) to the CEO. This role provides high-level executive support to ensure the efficient management of the CEO's diary and activities across our multi-site, growing hotel group. This role requires exceptional organisational skills, professionalism, discretion, and the ability to manage complex schedules and priorities within a fast-paced environment.

It is essential that you have proven experience as a professional PA or EA.

• Manage and maintain the CEO's diary, ensuring effective prioritisation of meetings, travel, and commitments.
• Handle incoming correspondence, emails, calls, and requests; prioritise and respond on behalf of the CEO when appropriate.
• Prepare briefing materials, reports, presentations and meeting documentation.
• Coordinate board meetings, senior leadership team (SLT) meetings, town hall meetings and follow up on action items.
• Provide support as required to the wider SLT.
• Track SLT & Hotel Director holiday.
• Acts as a key liaison and point of communication between the CEO, SLT, Hotel Directors, external partners, and stakeholders.

• Arrange comprehensive travel plans including flights, accommodation, itineraries, and meeting schedules.
• Ensure all arrangements support efficiency and align with business objectives.

• Serve as a professional first point of contact for internal and external stakeholders.
• Draft and review correspondence, announcements, and communication on behalf of the CEO.

• Assist with planning and executing corporate events, hotel openings, site visits, and SLT events.
• Conduct research and prepare insights or market summaries to support strategic decision-making.
• Support special projects as required by the CEO.

• Manage confidential information with the highest levels of discretion.
• Handle expenses, mileage, procurement requests, and executive office administration.
• Maintain filing systems, databases, and document controls.
• Prepare invoices and external business correspondence.

• Proven experience as a PA, or similar role supporting senior leadership.
• Experience in the hospitality, travel, or service industry preferred.
• Strong proficiency in Microsoft Office Suite and modern productivity tools.
• Exceptional written and verbal communication skills.
• Strong time management, problem-solving abilities, and attention to detail.
• Ability to multitask and adapt to rapidly changing priorities.