Administrator​/care navigator

Must have previous experience working in a GP practice as an administrator/coder.

We are looking to appoint a part-time medical administrator/ care navigator 30 hours per week.

Must be able to code medical information on to EMIS, scan using Docman, have knowledge of processing SAR's requests and summarisation of patient records.

You need to be flexible and work morning and afternoon shifts. Working hours are between 8am and 6.30pm Monday to Friday.

Candidates must have experience in working in general practice as an administrator/coder. Have excellent communication skills, this role has a lot of contact with patients both face to face and via the telephone.

The ability to work under pressure is essential and at a fast pace.

The surgery has 2 GP partners, 4 salaried GP's, 2 Practice Nurses, Healthcare Assistant and team of ARRS staff both on and remote working .We have a team of administration staff supporting the Practice Manager.

The surgery is a training practice.

Job responsibilities Opening up/locking-up of practice premises and maintaining security in accordance with Practice protocols

Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice

Process patients change of address computer data and medical records (have knowledge of practice area.

Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional Processing and distributing incoming (and outgoing) mail. Registrations of new patients Processing repeat prescriptions in accordance with practice guidelines.

Deal with visits requests Computer data entry update /data allocation and collation; processing and recording information in accordance with practice procedures Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers Providing clerical assistance to practice staff as required.

This includes the typing of letters, reports, patient referrals, minutes, memorandums, etc. in an accurate and quality manner.

Complete general administrative duties as directed and assisting with Quality Outcomes Framework and any other Primary Care network tasks as needed. T

To ensure repeat medication is issued in line with the protocols that are already in place, and where queries are raised that they are dealt with in the best way.

Ensure incoming letters are scanned onto the patient record within timescales and dealt with accordingly using Docman .

Code necessary information on to the patient record

Summarisation of medical records

Access and process communications via NHS net

Reviewing medical records and producing an accurate summary of the patients medical history.

Process GDPR requests Other duties applicable to the post.

• Experience of similar role in General Practice
• Experience of dealing with confidential information Experience of dealing with data protection Computer/keyboard/typing skills Excellent communication skills
• Knowledge of EMIS
• Business and administration NVQ level 2
• Medical Terminology certified training
• Role as GP assistant

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.