Housing Assistant, Administrative​/Clerical

Housing Assistant (x2)

Agile Homeworker with designated office in Newton Abbot or Bideford

£27,538 per annum

36.25 hours per week

We have exciting new opportunities for two Housing Assistants to join our expanding team where you will play a vital role in providing a high-quality tenancy service for Westward customers. The roles are being offered on a full time, permanent basis as agile homeworking contracts, where you will have a designated office in Newton Abbot or Bideford.

• Acting as a point of contact for the housing team and responding to enquiries regarding tenancy and estate issues
• Maintaining accurate records of tenancy changes, complaints and anti-social behaviour reports.
• Processing mutual exchanges, tenancy references and general estate communications in line with policies and procedures
• Helping our customers to feel supported, informed, and aware of the activities of the organisation

• Ability to proficiently use Microsoft Word, Outlook, Excel and Power Point
• Excellent written and verbal communication skills
• Access to a vehicle or the ability to use public transport to carry out key tasks and responsibilities
• Experience of managing difficult situations through to successful conclusion

• A competitive annual salary of £27,538
• 26 days annual leave + Bank Holidays
• Employee Assistance Program with discount benefits package
• Company pension-matched contributions up to 10%
• Work from home set up
• Training opportunities
• Casual dress code
• £250 refer a friend scheme

To view the job description and person specification please . If you would like to come and work for Westward, please apply today by completing and submitting your online application via our vacancies page.

Closing date
: 18th January 2026

Interview date: 26th and 27th January 2026

We aim to promote an inclusive environment, which attracts people from a wide range of backgrounds and experiences to advance the service we provide, for the benefit of all our People and communities we support.