Front Desk and Office Operations Assistant

Contract Front Desk and Office Operations Assistant

Join to apply for the Contract Front Desk and Office Operations Assistant role at Walk Me

Walk Me, an SAP company, pioneered the Digital Adoption Platform (DAP) to enable business leaders to fully harness technology in today's complex digital landscape. By leveraging Walk Me's features—guidance, engagement, insights, and automation—employees boost efficiency, executives gain greater visibility into digital usage, and organizations maximize their digital assets, driving successful digital transformation.

Together, SAP and Walk Me form a powerful partnership that revolutionizes the digital transformation journey. This collaboration allows businesses to unlock the full potential of SAP's robust ERP solutions while seamlessly enhancing user experience and productivity with Walk Me's intuitive digital adoption platform.

The Front Desk & Office Operations Assistant supports the daily operations of our Raleigh office by managing front desk coverage, office supplies and routine operational requests. This role helps ensure a welcoming, organized and well‑run office environment while supporting employee experience initiatives.

This position is ideal for someone who enjoys organization, consistency, being a go‑to support resource and who can quickly learn new systems and tools.

Note: This is a contract position, with an initial length of 12 months.

Responsibilities include, but are not limited to:

• Manage daily front desk coverage
• Greet employees, visitors and vendors
• Maintain a professional, welcoming office environment
• Coordinate meeting room logistics and assist with basic office needs

• Order and restock office supplies, snacks and kitchen items
• Track inventory levels and flag restocking needs
• Coordinate deliveries and resolve vendor issues as needed

• Provides support on assigned Service Now tasks
• Support employee life‑events, shipments and new hire logistics
• Assist with office access requests, parking coordination and attendance tracking
• Keeping office documentation and company information up to date

• Assist with office events, including setup, catering coordination and breakdown
• Support RSVPs, surveys and basic event communications

• Highly organized with exceptional attention to detail
• Comfortable working across multiple tools, platforms, and systems
• Demonstrates the ability to quickly learn and adapt to new software and processes
• Clear, concise and professional communicator
• Service‑oriented mindset with a proactive approach to problem‑solving

• Service Now
• Confluence Cloud
• Slack
• Google Workspace
• Excel
• Canva (nice to have)

• At Walk Me, we are dedicated to building a workforce that reflects the diversity of our global community and clients we serve through inclusive programs and initiatives, including equal pay, employee resource groups, holistic benefits and more.
• Hybrid Work Arrangement:
  We offer a hybrid work schedule to combine the benefits of remote work with onsite collaboration.
• Supportive Culture:
  We focus on the whole person and celebrate what makes us unique, creating space for community.
• Professional Development:
  We encourage continuous learning and offer opportunities for career development through our career compass offering.
• Wellness:
  Enjoy quarterly wellness reimbursements, daily Bright Breaks to recharge, and an annual Wellness Month every July.
• Health Coverage:
  Walk Me provides health coverage options where applicable to support employees’ well‑being.
• Generous Leave:
  We offer a generous annual leave policy tailored to regional standards.
• Refresh Me Days throughout the year strengthen work/life balance.
• Retirement Contributions:
  Ask HR about specific offerings for your region.
• SAP’s acquisition of Walk Me highlights a commitment to enhancing user experience and innovation.

The hourly rate for this role is between $20-24/hr the actual pay depends on factors such as location, training, transferable skills, work experience, business needs, and market demands. The pay range is subject to change.

Walk Me does not…