Receptionist​/SWBD Operator

Pay Range

This range is provided by Texas Association of School Boards. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$15.28/hr - $23.16/hr

We come from humble beginnings — picture a one-person organization created in 1949 to advocate for excellence in public education on behalf of Texas school board members. Flash forward to today, and we have over 500 employees working together to provide 1,024 school districts with purposeful resources so they can focus on what matters most — excellent and equitable education for all 5.4 million Texas students.

We feel privileged to work alongside talented team‑members who are passionate about education and enjoy learning from new and different perspectives. We believe what makes our organization highly successful is the rich diversity our employees collectively bring to TASB with different backgrounds, skillsets, cultures and ethnicities, gender identities, interests, abilities, and work styles. And our passion for education and learning doesn’t end there.

Our culture has always encouraged employees to grow and become their best selves both professionally and personally through a variety of innovative and collaborative development opportunities. You’re likely beginning to see why we’ve been regularly named by Austin Business Journal as a Top Ten Best Places to Work!

TASB offers competitive pay, rich benefits (including retirement matching of 2:1 up to 5% after one year. This means that if you contribute 5% to the plan, TASB will contribute 10%), onsite daycare, onsite gym, wellness program, tuition reimbursement, remote work options, flexible schedules, and more.

Every role at TASB thoughtfully complements our mission and the educational impact being made in communities across Texas. If you consider your work exceptional and want to help drive our mission forward, keep reading!

As the main Receptionist/Switchboard Operator and part of the Facilities team, you will be responsible for providing excellent customer service to TASB's members, employees, guests, and vendors by answering and routing incoming calls plus greeting and directing guests.
This is an onsite role requiring the selected candidate to work at our North Austin headquarters M-F.

• Answer a multi-line phone system in a professional, friendly, and timely manner. Enter/log calls into system.
• Greet and direct guests, vendors, job applicants and other visitors.
• Assist Facilities and other departments as needed with administrative support, data entry, answering calls, scanning, filing, and other assigned duties.
• If you’re still reading, we’d love to meet you!

• Route incoming calls to appropriate departments or persons.
• Greet and direct guests, vendors, job applicants and other visitors.
• Assist in maintaining the physical security of the building and respond appropriately to emergency events and situations.
• Assist Facilities and other departments as needed with administrative support, data entry, answering calls, scanning, filing, and other assigned duties.

• High School Diploma or Equivalent. Previous customer service experience required.
• Must have excellent phone etiquette and customer service skills; data entry; typing; ability to handle and prioritize multiple tasks; work under pressure and maintain a professional demeanor when the unexpected happens, especially in emergency or hostile situations. Required experience/education.
• Proficient with Microsoft Office products, web-based applications, and other online resources. Good oral and written communication skills.
• Must be able to lift 25 lbs.

• Enjoy competitive pay and rich benefit offerings.
• Be part of a collaborative environment where every contribution impacts Texas public schoolchildren.
• Thrive in a culture that promotes bringing your whole self to work every day and emphasizes healthy boundaries and work-life balance.
• Learn and grow individually and together through frequent professional development; diversity, equity, and inclusion panels; wellness seminars; and more.
• W…