Medical Support Assistant; Office Automation

Summary

Medical Support Assistant (Office Automation) – Department of Defense, Military Treatment Facilities under DHAP. This position is located at General Leonard Wood Army Community Hospital, Ft. Leonard Wood, Missouri. This is a Direct Hire Solicitation.

Open & Closing Dates: 12/10/2025 to 12/23/2025

Salary: $40,332 to – $52,426 per year

Pay scale & grade: GS 5

1 vacancy – Fort Leonard Wood, MO. Remote job. No telework eligible. No travel required. Not required relocation expenses reimbursed. Appointment type:
Permanent.

Work schedule:

Full-time. Service competitive. Promotion potential:
None. Job family (Series): –

• Perform the full range of receptionist, record keeping and miscellaneous clerical duties within the ambulatory setting.
• Enter, manipulate and/or retrieve information and data from automated systems as appropriate to the area assigned.
• Receive patients and visitors as the initial point of contact, in person or telephonically.
• Refer urgent messages and patient results for immediate actions; obtain identifying information and determine the nature of the visit/call.
• Maintain all patients’ records, both electronic and paper, according to regulation ensuring each entry contains proper patient and health‑care provider identification.

• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• A Personnel Security Investigation is required.
• Selectees will be required to sign a statement (Condition of Employment) consenting to seasonal influenza vaccinations or must provide a recognized exemption.
• Moderate to heavy lifting up to 15 pounds may be required.
• Immunization screening is required;
  Hepatitis B immunization is required for all positions with direct patient contact. Applicants may be required to show proof of other immunizations depending on the type of position.
• Tuberculosis testing is required.

Who May Apply: US Citizens. In order to qualify, you must meet the experience and/or education requirements described below. Experience refers to paid and unpaid experience, including volunteer work. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application.

Basic Requirement for Medical Support Assistant (Office Automation): One year of specialized experience which includes performing clerical and/or receptionist duties such as receiving patients, scheduling appointments; maintaining charts, files, or records. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS‑04).

Combination of

Education and Experience:

A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%.

Proficiency

Required:

This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5‑minute sample with three or fewer errors.

• Male applicants born after December 31, 1959 must complete a Pre‑Employment Certification Statement for Selective Service Registration.
• You will be required to provide proof of U.S. Citizenship.
• One year trial/probationary period may be required.
• Direct Deposit of Pay is required.
• Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
• Multiple positions may be filled from this announcement.
• Salary includes applicable locality pay or Local Market Supplement.
• Position is designated as Mission Essential. The incumbent will be required to report to work during times of contingency operations, natural disasters, extreme weather or other emergency situations.
• If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the information sheet.

Federal government of the United States.