Information Services Specialist II

Posting Details

• Posting Number: S06712P
• Position Title: Information Services Specialist II
• Functional
  
  Title:
  
  
• Department: Office of Enrollment Operations
• Salary Range: Up to $40,000, commensurate with experience
• Pay Basis: Monthly
• Position Status: Regular full-time
• Location: Richardson
• Posting Open Date: 11/03/2025
• Open Until Filled: Yes
• Desired
  
  Start Date:
  
  12/01/2025

Are you interested in helping students achieve their goal of a college education? Are you looking for a rewarding opportunity in higher education that provides a hybrid work schedule and comprehensive benefits package with employee tuition assistance? If so, apply now to join our team!

The Information Services Specialist II performs enrollment processing to accept, prioritize, identify, verify, image and index student documents received via electronic transmission or postal mail for campus departments in a timely and accurate manner, using University Admission, Registrar and Financial Aid guidelines.

Associate's degree and three years of work experience. An equivalent combination of education and experience is acceptable.

To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 117.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

• Image and index all documents using various enterprise systems, ensure documents meet quality standards, operate scanning equipment, and verify content is being accurately scanned.
• Process and authenticate electronic documents in Hyland OnBase system workflow queues.
• Demonstrate integrity in working with confidential information while maintaining FERPA compliance.
• Assist in designing, testing, and implementing future workflow enhancements.
• May serve as Enrollment Operations Mail Room lead, including coordinating with University Central Receiving, overseeing letter fulfillment, and processing checks.
• Participate in various training opportunities to stay current and improve knowledge base of various platforms and policies affecting document processing.
• Attend required meetings and support University admission events as assigned.

• Requires the ability to sit or stand at will for extended periods frequently throughout the workday.
• Requires the ability to perform frequent to constant repetitive keyboarding functions to complete work tasks.
• Requires the ability operate office machinery such as multi-function printers and copiers, letter opener, and letter inserter/folder.
• May require the ability to lift and carry up to 25 pounds occasionally.

This position may require intermittent overtime during peak periods, including evenings and weekends.

• Demonstrated history of integrity and ethical behavior when working with confidential and sensitive information
• Proficiency in Microsoft Office Suite with ability to learn new software systems
• Detail-oriented and accurate with the ability to prioritize information in a timely manner
• Excellent organizational and time-management skills with the ability to multi-task
• Strong communication and active listening skills with the ability to receive and follow directions and work effectively as part of a team
• Proactive approach to identifying potential issues and problems

Remote work arrangements may be available after an initial training period, subject to business needs and departmental approval. The employee must be located within the Dallas/Fort Worth Metroplex area and be able to be on campus for work activities as scheduled and/or with 24-hour notice. A UT Dallas Remote Work Agreement may be required. Use of personal computer, internet, and other standard equipment may be required.

Remote work arrangements are subject to regular review and re-approval and may be cancelled.

About UT Dallas:
The University of Texas at Dallas is a top public research university committed to admitting,…