Professional Support Assistant

Professional Support Assistant – Void's Team

Permanent – Grade 2 – £24,796 – £26,824 – 36.5 hours per week – Living Wage Employer

An exciting opportunity has arisen for a Professional Support Assistant to join Business Support working with the busy voids team at Kings Road in Birmingham. The successful applicant will undertake a range of core administration and financial functions that support the office, using departmental databases and systems as part of daily administrative work. The role is fast paced and KPI driven, therefore the work needs to be completed accurately and in a timely manner.

As part of the role, you will be interacting with customers and liaising with internal/external teams and agencies on a day-to-day basis. We are looking for an experienced administrator who is flexible and adaptable with a ’can do attitude’ who can work under pressure in a busy team where deadlines are crucial. You would need to have attention to detail to ensure all enquiries are processed consistently as well as demonstrate the ability to maintain confidentiality while complying with data protection.

Great customer service and administration skills are essential, as well a desire to continue to develop your skills through regular training and other opportunities.

Full training, mentoring and coaching will be provided to the successful candidate.

Location of work (hybrid) – 3 days per week at 150-152 Kings Road, Tyseley, Birmingham, B11 2AP
with two days working from home depending on the business and service requirements.

If you would like to make any informal enquiries before applying, please contact

Please upload an up-to-date CV and Personal Statement via the attachments part of your application. The Person al Statement should outline how you meet the essential criteria for the role through your personal qualities, skills and experience and include your motivation for applying to the post. Note the Personal Statement should be no more than 1500 words. Unfortunately, we cannot consider any applications without a CV and Personal Statement attached.

Birmingham City Council is an accredited Disability Confident Leader employer, and we are committed to employing, retaining and developing all of our people.

We want to ensure your recruitment journey with us is a positive and equitable one, so please let us know if there are any reasonable adjustments, additional support, accessibility needs, or if there is any way in which we can support you through your application.

We welcome applications from people with caring responsibilities and flexible working options will be considered.

Proof of Right to work in the UK will be required for all applicants in accordance with UK Home Office requirements, before any employment offer can be confirmed.

We strive to advertise all roles for a minimum of two weeks. However, due to high application volumes vacancies may close earlier than the stated deadline. We encourage you to submit your application without delay to ensure consideration.